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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

March 19, 2021

They are polite, professional, got me in immediately and took care of my problems!! Did not wait long either. Explained everything that they did also!!!!! More

by Maryshivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Oak Lawn Toyota responded

Mary, Thanks for sharing your thoughts about your experience working with Frank here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 18, 2021

Bought my car there 20 years ago and only go there fir service they are the best. The are courteous and concerned about my car More

by kzydron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the drivers who picked up and delivered back my car for service.
Mar 18, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 18, 2021

Great place for service very fast efficient and knowledgeable and professional, always kind and courteous. Good location as,well. Will recommend and thank you also More

by Cmmc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 18, 2021

Awesome service Sal was wonderful he’ll be my service technician from now on. Thanks Sal keep up the good work ‼️ Will recommend my friends More

by Venessa.Gilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Oak Lawn Toyota responded

Thank you, Vanessa, for your business and this review. We're happy to hear Sal was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 17, 2021

The service was nice and fast. Check in was following the guidelines very well. The associate kept me informed the whole time. I will return. More

by ashley00g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Ashley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 16, 2021

It's ALWAYS additional work with Toyota, sometimes I hate having to get my oil changed because $39.00 job jumps to $400.00 ALWAYS. THERE IS NEVER A TIME I HAVE GONE AND JUST GOT A SIMPLE oil change without More

by mleeseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 02, 2021 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experiences. If you'd be willing to provide more information about your visits, please reach out to me with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

March 16, 2021

All covid protocol was followed. Service was quick and I was updated throughout. Everyone in service area was professional and friendly. I was pleasantly surprised by the total bill. Seemed reasonable. Bill More

by deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Mar 16, 2021 -

Oak Lawn Toyota responded

Thank you, Deb! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

March 15, 2021

Very fast service always knowledgeable and friendly. Great place for service. They treat you with professionalism and quite fast and explain everything to you when there. More

by Cmmc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate you taking the time to write us this five-star review. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 15, 2021

I walked in for the 1st time & Joseph worked to see if my car could be quickly receive a tire rotation without an appointment. My car was quickly moved into the shop for the rotation. While it was being work More

by C
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Oak Lawn Toyota responded

We are very happy to hear that Joseph and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 14, 2021

Dan was very helpful. Just great. But why were items on my floor from glove compartment after service? This has never happened before. Just wondering More

by perrymanbarbra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Mar 14, 2021 -

Oak Lawn Toyota responded

Thank you so much for your review, Barbra! It's great to hear that Dan could help you out. We'll address the glove box issue with our team, but if you'd like to discuss further please leave your contact information so we can reach out. All of us at Oak Lawn Toyota sincerely appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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