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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

May 05, 2021

Al I can say is that they were fabulous and got the job done in a timely manner. I got my car back faster than expected. THANKS! More

by KELLYNKELLY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
May 05, 2021 -

Oak Lawn Toyota responded

Kelly, It's great to hear that Sal and Patryk were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 05, 2021

First of all I like to thank The staff for The measurements taken due to the pandemic also everybody was very kind was not force or push to buy anything elseI’m pleased that I always recommend Toy More

by chrisrent59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Oak Lawn Toyota responded

Chris, we appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 05, 2021

As usual, Oak Lawn Toyota has done a great job on my 2009 Camry. I hope to find a re placement soon, so I'll be back....... More

by doloresy
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 03, 2021

First dealing w/dealership 10 yrs ago w/1st highlander hybrid. Did my homework, researched pricing, reputations, etc. Dealt w/Steve B. At our first session, we were like only a hundred dollars apart from More

by WASNYDER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Oak Lawn Toyota responded

Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

May 03, 2021

They test drove my car and drove somewhere and got paint all on the tires and inside the wheel well. Horrible experience at the very least. More

by Korina C.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
May 20, 2021 -

Oak Lawn Toyota responded

Hello Korina, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Per our conversation, your family was able to clean the car through a carwash. We are also happy to have one of our employees clean your car in house. Please let us know how you would like us to proceed, as we want to make sure you are 100% satisfied with your experience with Oak Lawn Toyota. When you come back for your appointment to pick up your part next week, please see me if there's anything I can personally do to help! Juan Vazquez, Service Manager

May 03, 2021

It was great experience buying new car especially with Dominik, he was very professional and friendly and on the top of it he gave me the best deal. I highly recommend the dealer and outstanding and fanta More

by Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Oak Lawn Toyota responded

Martin, Thank you so much for your kind words for Dominik, and for taking the time to leave us this wonderful feedback! John Carnivele, General Manager

May 03, 2021

I bought a new car from from Oak Lawn Toyota. I dealt with Bob Spee who made the experience very smooth. We drove a few cars to help me decide which model was right for me. He was very knowledgeable, pro More

by 12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Oak Lawn Toyota responded

Thank you so much for choosing Oak Lawn Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! John Carnivele, General Manager

May 03, 2021

Always have great experience at oak lawn Toyota. This time was a service call. Everything went as expected. On time and no surprises. Very courteous and friendly staff. More

by Jmedler60
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 02, 2021

I wasn’t there. My sister in law took my care in. I don’t know who helped her. Only thing that I can say is that wait time is long. Service person applied a coupon which helped. No complaints. More

by nilda.rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

May 02, 2021

This is my fourth car purchase from the dealership. Bob Spee is a polite and helpful sales man. Finance and management were also helpful and fair during the buying process. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
May 02, 2021 -

Oak Lawn Toyota responded

It's great to hear, Tom, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

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