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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

May 13, 2021

Service was ok nothing special,,No offers no recommendations ,this service was a simple oil change , average service , presentation bland , not bad but nothing special to earn excellent rating More

by antprowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, Daniel Schnur
May 12, 2021

I have brought my cars to independent garages but when I want it to be done correctly & honestly, I bring my cars to Oak Lawn Toyota. I thank them for their wisdom and am confident of their inspections. T More

by A Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 13, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 11, 2021

Keith, Annie and the technician were awesome.The price Keith, Annie and the technician were awesome. The price was decent. These individuals make it as pleasant as it can be for a brake job $$$. More

by Tasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie and Tech doing the brakes
May 12, 2021 -

Oak Lawn Toyota responded

Tasha, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

May 10, 2021

I had been to several other dealerships I was so happy with the respectful and honest treatment I received here from Vincent. I would highly recommend him to family and friends More

by MARSY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Vincent had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

May 09, 2021

Very satisfied with the service not a long wait n Frank always take good care of me n give me a courtesy call when I forget about my appointment More

by YOLANDAHOARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you so much, Yolanda, for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

May 09, 2021

Thank you very much Liz Chavez for your excellent service, the purchase of my landcruiser was fast, smooth without pressure, I recommend 100% this dealership More

by Luistosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Colosimo Huber
May 09, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

May 08, 2021

Frank was wonderful! So helpful and patient! I couldn’t believe how quick the turnaround was from when I dropped off the car to when they called to say it was ready. More

by Steigerwaldrebeccan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

It's great to hear that Frank was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 08, 2021

I have never had such fast service as I did on April 26. My 7 month old 2021 Rav4 did not start. I contacted the service center around 7:10 am and by 8:30 my car was being towed to the dealership. By 1 More

by STEVEDAR78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
May 09, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Steve, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 08, 2021

I arrived early for my service appointment. The vehicle wasnt taken in until my appointment time. However, service was prompt once the started working. The service person was less than personable. My st More

by nwillis1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
May 09, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 08, 2021

Keith at the services department was very helpful and patience in listening to my questions and concerns with my car. He is very excellent in entertaining costumer like me. More

by FLORDELIZABERNABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Keith and the rest of our team, and we look forward to working with you again. Juan Vazquez, Service Manager

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