Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,218 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because ...
Contact Dealership
View Awards

4320 W 95th St

Oak Lawn, IL

60453

Directions

By Type

Showing 3,218 reviews

March 05, 2025

Scheduled appointment for oil and coolant change was greeted immediately and my vehicle was serviced quickly and professionally. More

by helmuth88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 04, 2025

My visits have always been pleasant, explained and completed within a reasonable amount of time. More

by driamarrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

February 28, 2025

Oak Lawn Toyota is the best dealership around. The knowledge, friendliness and honesty is nice to experience. We have bought all of our cars and truck from Oak Lawn Toyota for the last 25 years. More

by Carol Neth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

Oak Lawn Toyota responded

Carol, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

February 18, 2025

He did a wonderful job keeping me informed about the services and prices my vehicle needed More

by hughesfawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amir and our team met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

More
Feb 18, 2025 -

Oak Lawn Toyota responded

Hi! Thank you so much for the kind words! We’re thrilled to hear that we were able to keep you informed about the services and pricing for your vehicle. Providing clear communication and excellent service is so important to us, and it’s great to know that it made a positive difference in your experience. If you ever need anything else, don’t hesitate to reach out. We’re here to help! Happy Driving, John Carnivele, General Manager of Oak Lawn Toyota

More
February 16, 2025

I always get excellent service at Oaklawn Toyota. Every so often , my tire pressure light comes on. When I bring the car in for air, I am seen right away.I also like how the service person always kee More

by DUCHESSOFTYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

February 15, 2025

I’m sad to see my Camry go, I needed a truck and John Beris was there to help. He was very friendly, knowledgable, and efficient. More

by rae1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Oak Lawn Toyota responded

Thanks, Rae, for your feedback on your recent visit to Oak Lawn Toyota. It's great to hear that John was able to assist you and that you had such a positive experience. John Carnivele, General Manager

February 13, 2025

Sal Gaeta assistance service manager was trying. to let me buy 20 Lug nuts for my 2011 Toyota Highlander 2 weeks ago after I did an oil change claiming that they couldn’t do a tire rotation bc of swo More

by mustafa
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Gaeta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Oak Lawn Toyota responded

Thank you for sharing your feedback. As a Toyota-certified service center, we follow manufacturer guidelines and strict safety protocols to ensure the best care for both your vehicle and our staff. When our technicians identify potential safety concerns—such as swollen lug nuts that may compromise proper torque and removal—we are obligated to inform our customers and recommend appropriate service. We understand that independent shops may operate under different standards, but our priority is to adhere to Toyota’s specifications to maintain the integrity and safety of your vehicle. If you’d like to discuss this further or review the technician’s assessment, we’d be happy to go over the details with you. Please feel free to reach out to us directly. Juan Vazquez, Service Manager

More
Feb 13, 2025 -

mustafa responded

It’s all just selling a job . First time I hear about lug nuts that are made of steel to get swollen . I owned lot of cars and never heard that all lug nuts on my SUV have to be replaced . Showed to an independent certified mechanic and he did for me tire rotation and checked out the lug nuts and was saying it’s fine nothing to worry about . And just dealer act like that to sell you a job with double the price .

More
February 09, 2025

Purchasing a car at this dealership was an easy process. Everyone was pretty helpful answering all the questions that I had throughout the process of buying a new car. More

by Oscar d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Przywara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2025 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Oscar, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

February 06, 2025

Oak Lawn Toyota has some great people working there. One in particular is new car salesperson Bob Spee. The first car I purchased from him in 2012 was a positive experience. Whenever I was in the sho More

by fjg526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Colosimo who engaged us in a pleasant conversation just as we picked our new car up.
Report | Print
Feb 06, 2025 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear that Bob and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Carnivele, General Manager

Feb 08, 2025 -

fjg526 responded

When typing my review, I mistakenly rated Mr. John Beris with one star. My apologies to him for this error. I have not worked with John and therefore should not have rated him. Please forward this message to Oak Lawn Toyota to negate an unwarranted employee rating.

January 31, 2025

Always excellent service. Over the past 11 years, the service shop mechanics have made sure that my Prius is safe to drive and in great shape. Joe is always helpful and inform More

by nimackev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2025 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

1
2
...
322