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ODaniel Chrysler Dodge Jeep Ram

Fort Wayne, IN

4.9
4,764 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door. "AN EXTRODINARY DEALERSHIP EXPERIENCE" O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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5611 Illinois Rd

Fort Wayne, IN

46804

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Showing 4,765 reviews

November 21, 2024

Amazing reliable, staff uses intentionality in every process . They treated me with respect and honesty. I truly would recommend them and I'm thankful for their help with the stressful process of makin More

by Coach Simmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Burkhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Straight forward folks. ..did a long distance transaction with no difficulties...sales team was truthful in all facets, no snags or surprises when I arrived from a 4 hour dri More

by Nousainsurveying
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Prahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Recker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The dealership worked hard to get us the best deal. They didn't settle with the first offer. More

by Krdeiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Recker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great to work with Anfdrea Laix and Jeff Cearbaugh. They make it easy to buy my truck. It was like working with family. Thank you More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

John responded

Great to work with Anfdrea Laix and Jeff Cearbaugh. They make it easy to buy my truck. It was like working with family. Thank you

November 14, 2024

Very professional and ethical. They make sure they help you in every aspect. Great place More

by heavenjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

They listen to you about your budget, and will find the right vehicle for you. More

by sroach558
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Campati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Burkhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Really appreciate Brett’s approach and responsive service. That quality of service sealed the deal on my decision to purchase the vehicle & likelihood to come back soon for our next purchase More

by Twesterhof
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Justin worked with me to get the right vehicle and the right payment. Very much appreciated. More

by Groat555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

This place is an absolute joke in every way, shape, and form. I purchased a used vehicle in October of 2023. Within 3 days, I noticed it was shaking when driving over 60mph. I took it in and they said More

by michael.dagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom, Greg, Tyler, Sarah
Nov 12, 2024 -

ODaniel Chrysler Dodge Jeep Ram responded

Hello Michael, Thank you for taking the time to share such a detailed review. We're very sorry to hear about the challenges you experienced and apologize for the frustration caused by these repeated visits and issues. Ensuring our customers’ safety and satisfaction is our top priority, and it's clear that we fell short in this instance. Your feedback is incredibly valuable, and we’re committed to using it to improve. We are actively addressing the concerns you've raised to prevent similar situations in the future. In the meantime, if you have any unresolved issues or if there's anything more we can do to restore your trust, please reach out to us directly.

November 10, 2024

Always a great time, enjoyed my third time at ODAINELS now going on my third vehicle leased, very nice group of people More

by hcaskey7900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cearbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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