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O'Steen Volvo

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
208 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 208 reviews

December 06, 2023

Very professional and easy to work with. RJ was Knowledgeable and understanding to my needs More

by JKGATOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maurice
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Dec 08, 2023 -

O'Steen Volvo responded

Thank you once again for choosing O'Steen Volvo Cara of Jacksonville. We look forward to serving you again in the future! -Mallory

November 25, 2023

The most pleasant, stressfree car-buying experience I've ever had. Paul Smith was great to work with. Fast, friendly, no hassle. More

by valerieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody, Paul S, Jimmy Simmons
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Nov 29, 2023 -

O'Steen Volvo responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your car-buying journey with Paul Smith was the most pleasant and stress-free you've ever had! -Mallory

November 23, 2023

Extremely pleasant to work with and talk to. No pressure, just lets the car sell itself. Really enjoyed talking with him! More

by jacksmdmat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehmet B
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Nov 29, 2023 -

O'Steen Volvo responded

Thank you for taking the time to share a 5-STAR review!

November 22, 2023

Working with Jimmy & Brelim has been pleasant. Friendly to talk to, and knowledgeable about the car features & going over the numbers was a breeze. Friendly staff. The place could be a lot big More

by Harhsa Hallikeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blerim Paplekaj, Jimmy Simmons
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Nov 29, 2023 -

O'Steen Volvo responded

Our team takes great pride in providing exceptional service, and it's fantastic to know that Jimmy and Brelim were able to make your car-buying experience enjoyable. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future and wish you many happy miles in your new car! -Mallory

November 19, 2023

We were pleasantly surprised by the professionalism, cooperation and understanding demonstrated by Paul C. & Jimmy S. More

by tafisher115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Simmons
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Nov 29, 2023 -

O'Steen Volvo responded

Thank you so much for taking the time to share your positive experience!

November 15, 2023

Good experience—friendly people and the car is super nice. They had it on the lot which was a plus More

by jessicagarske1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul S
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Nov 29, 2023 -

O'Steen Volvo responded

Jessica, We're grateful for your trust and look forward to serving you again in the future.

November 11, 2023

made buying a car easy and stressless. Although Robert new at auto sales, he was terrific to deal with. More

by keith59
Recommend Dealer
Yes
Employees Worked With
Michelle Williams, Jimmy Simmons, Robert Maurice
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Nov 29, 2023 -

O'Steen Volvo responded

Keith, Thank you for taking the time to share you positive feedback! -Mallory

November 10, 2023

Paul was wonderful, professional, personable, kind, helpful, friendly, attentive, and knowledgeable! The perfect person to buy from! More

by J
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

O'Steen Volvo responded

Your kind words are truly appreciated, and it's always rewarding to know that our efforts have made a positive impact. -Mallory

November 09, 2023

Willing to negotiate a reasonable price and trade in allowance. Experienced staff know the vehicles. One disappointment was that the car was almost out of gas. All previous purchases came with a full ta More

by JHHUTCH137
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maurice
Report | Print
Dec 22, 2023 -

O'Steen Volvo responded

We truly value your loyalty as a repeat Volvo customer, and we look forward to serving you for many more years to come. If you have any further comments or if there's anything we can assist you with, please feel free to reach out. -Mallory

October 31, 2023

One week ago, I scheduled an appointment to change the oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my ca More

by Frankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Popp
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