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O'Steen Volvo
Jacksonville, FL
208 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 208 reviews
February 08, 2024
I am a 59 year old Retired Marine and this was my 1st Volvo purchase and 1st time purchasing from O'Steen Volvo. Mehmet was a pleasure to deal with, consummate professional salesperson. No pressuring s Volvo purchase and 1st time purchasing from O'Steen Volvo. Mehmet was a pleasure to deal with, consummate professional salesperson. No pressuring sales tactics and knew his Volvo product very well. I hope to do business with him again. Mehmet is an asset to the dealership. Woody, our finance manager was also very easy to work with. He was very informative, knowledgeable and personable. Also an asset to the dealership. Dealing with management could have been better. I felt as if the negotiation process could have been smoother. Something that really aggravated me was finding out right before we went to finance the car only had 1 key. The dealership never mentioned that, nor would they had I not noticed only 1 key and asked about the 2nd key. I was told there was only 1 key and the dealership would not provide a 2nd key. If I only had one key to my trade in, pretty sure I would have been dinged for that. I gave the dealership a 5 Star review because of Mehemet and Woody, but the negotiation process with management set me back a bit so I gave the person I dealt with in management 1 star. We negotiated for 2 weeks or close to it. The 2nd key thing really bothered me. I thought management should have stepped up and provided a 2nd key, that is reasonable. I definitely give Mehmet and Woody 5 Stars. Respectfully, J. COLE USMC Retired More
by Rush2112
Verified Customer
February 07, 2024
Team did a great job. Extremely painless transaction. Very straight forward from the initial sales engagement through finance. Extremely painless transaction. Very straight forward from the initial sales engagement through finance. More
by jemctag
January 28, 2024
O'Steen team worked on a problem with Volvo and kept in touch with us and when the car arrived at the dealership in the morning all prep and paperwork was completed and we drove our new car out in the afte touch with us and when the car arrived at the dealership in the morning all prep and paperwork was completed and we drove our new car out in the afternoon. Paul Smith was a pleasure to work with. More
by edrothen
Employees Worked With
Sean Moran, Paul S
January 24, 2024
Easiest car buying experience to date! The entire staff was honest, pressure-free, and straightforward with advice. Will definitely recommend O'Steen Volvo to family and friends for their The entire staff was honest, pressure-free, and straightforward with advice. Will definitely recommend O'Steen Volvo to family and friends for their future car purchases! More
by kimberlycrews
Employees Worked With
Mehmet B
January 19, 2024
Competitive pricing, friendly staff, highly recommend buying from the O’Steen Team! Will definitely recommend to friends & family! buying from the O’Steen Team! Will definitely recommend to friends & family! More
by Phillipsap72
January 08, 2024
Three years ago we purchased our first Volvo from O'Steen and were so pleased with the experience as well as the car that we returned last month to purchase another. and were so pleased with the experience as well as the car that we returned last month to purchase another. More
by findleslie
Employees Worked With
Other Employees :
Mehmet B, Paul S, Michelle Williams, Jimmy Simmons, Robert Maurice
