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O'Steen Volvo

Jacksonville, FL

4.9
208 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 208 reviews

September 07, 2023

Welcoming staff with no sales pressure whatsoever. Cautious of my time and worked hard to get me out the door satisfied. More

by djohnson74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

O'Steen Volvo responded

Thank you for sharing your positive experience with us! We're delighted to hear that our staff provided you with a welcoming atmosphere and that you felt no sales pressure during your visit. -Mallory

September 07, 2023

We had a great car buying experience. They were fair, honest, and professional— from start to finish. More

by slfcoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mehmet B
Sep 12, 2023 -

O'Steen Volvo responded

At O'Steen Volvo, we pride ourselves on providing fair, honest, and professional service to all our customers, and it's wonderful to know that our efforts have left a positive impression on you. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations from start to finish. -Mallory

September 07, 2023

A lot of inventory. They worked hard to make a sale and we are very happy with our new car and experience. More

by mark@megawall.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul S
Sep 12, 2023 -

O'Steen Volvo responded

Mark, We understand how important it is to find the perfect car, and we're delighted that we could work with you to ensure you got the one you wanted. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. -Mallory

September 06, 2023

Have done business with them for over 15 years Great Dealership..I would recommend them for purchasing and service. More

by ccriggio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul S, Sabrina Moreira, Mallory M
Sep 21, 2023 -

O'Steen Volvo responded

Thank you so much for your recommendation!

September 05, 2023

Everyone was helpful and efficient. They worked quickly to find a vehicle that had the options I wanted. Finance was accommodating when I had issues getting my bank to raise my daily li More

by Cynthia.capell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa provided 5 star service
Sep 21, 2023 -

O'Steen Volvo responded

Cynthia, thank you so much for taking the time to share your positive experience! -Mallory

September 01, 2023

This is the 6th Volvo I purchased. Three of them from this dealership. It is obvious that I have been a satisfied customer. Paul is easy to deal with. He makes the process easy, qu More

by BIMMSTEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

O'Steen Volvo responded

Thank you for sharing your positive experiences, and it's clear that you have a reliable partner in Paul and O'Steen Volvo for all your automotive needs! -Mallory

August 31, 2023

Mehmet Bulak was very helpful in picking out my new XC90, I have been a loyal Volvo car driver for years and appreciated all the time Mehmet spent with me. More

by sabo.jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet B
Sep 21, 2023 -

O'Steen Volvo responded

Thank you for taking the time to share your positive experience!

August 31, 2023

We decided to pull ahead on our lease early as we had interest in leasing a new Volvo and they made the entire process super easy and seamless! Lisa was incredibly helpful and hospitable. Really apprecia More

by RRobshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa (not sure on last name)
Sep 21, 2023 -

O'Steen Volvo responded

It's wonderful to hear that you had such a positive experience when deciding to pull ahead on your lease early to lease a new Volvo. Making the process super easy and seamless is a testament to O'Steen Volvo's commitment to customer satisfaction. -Mallory

August 30, 2023

I typically dread the entire process of purchasing a vehicle. Paul was awesome! The entire experience was easy and painless. And I love, love my new Volvo XC 60 More

by Kate Bryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

O'Steen Volvo responded

Kate, thank you for taking the time to share your experience! I hope you enjoy your new Volvo, we look forward to welcoming you back soon! -Mallory

August 29, 2023

Was a great experience buying my Volvo at O'Steen. Paul has a lot of knowledge about the car functions/details, he was very patient and helped us to find the best Car. We are very happy with the acqui More

by tiago.davila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody O'Cain, Mehmet B
Sep 21, 2023 -

O'Steen Volvo responded

I'm thrilled to hear that you had such a great experience purchasing your Volvo at O'Steen! It's clear that Paul's extensive knowledge about the car's functions and details played a crucial role in your decision-making process. -Mallory

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