O'Steen Volvo

Worked with us on finishing the deal. Got the car we wanted. Salesman was very knowledgable Got the car we wanted. Salesman was very knowledgable More

This is our second Volvo from this dealership, and the whole buying experience was very professional whole buying experience was very professional More

I love my new XC90 Volvo and it was my best car buying experience. Selma was a delight to work with! experience. Selma was a delight to work with! More

Salma was great to work with on purchasing our new Volvo. She was professional and personable at the same time. I asked another dealership along with O’Steen to provide me a quote on the exact same vehicle. She was professional and personable at the same time. I asked another dealership along with O’Steen to provide me a quote on the exact same vehicle. O’Steen did not try to inflate the cost by adding extras that I didn’t ask for. They were upfront and honest so that is why chose them. More

Everyone at Volvo was a pleasure to work with. I will be returning! Will Lam was excellent and very knowledgeable about everything I asked. I will be returning! Will Lam was excellent and very knowledgeable about everything I asked. More

Best buying experience by far. Very nice, knowledgeable people. Drove 1 car and that’s the one I bought. Very nice, knowledgeable people. Drove 1 car and that’s the one I bought. More

Lisa F. and Jesse H. were wonderful to work through the process with. Negotiation on the vehicle and price was quick, fair and timely. Lisa could be known and Jesse H. were wonderful to work through the process with. Negotiation on the vehicle and price was quick, fair and timely. Lisa could be known as "Volvo 911". She not only sat us down for XC40 school in the lot but also helped with an "emergency" call when we were crossing the Mississippi river three days later and lost our navigation system in the car. During the next 30 miles she walked us through system resets and helped trouble-shoot the problem 4 states away. That is the high level of customer service that keeps us loyal to the brand!! I do wish we knew how labor intensive it would be to finance the vehicle. We paid the car off in 3 days because we were leaving for Texas in a week. The process to get a title seems artificially slow between the dealer - credit union - dealer - state department of motor vehicles. The credit union says it can easily take 5 - 6 weeks for the lien to be removed and the electric title to show we own the vehicle. More

I’ve been looking for a “new,” used car since January. Shopping for a car has never been fun, for me. I’m not sure what’s worse, Shopping for a car, or going to the dentist! I’m a single, retired woman. I Shopping for a car has never been fun, for me. I’m not sure what’s worse, Shopping for a car, or going to the dentist! I’m a single, retired woman. I visited four other dealerships before going to O’Steen, who I had had dealt with before, years ago. I learned my lesson, I should’ve gone there first! The respect I felt from the minute I met Nat in the parking lot, was indescribable. Then Lisa took over my purchase, and I felt like family. Lisa is smart, personable, patient, kind, and above all, professional. The staff at the entire dealership was a joy to work with. From the sales staff, to the “money man,” to the receptionist, O’Steen Volvo is a top notch dealership. Thank you for changing my opinion when it comes to shopping for a “ new,” used car. More

Paul has been a great sales man. I really enjoyed purchasing my car from someone that is very knowledgeable about the car. He also called me a few times to make sure everything was g I really enjoyed purchasing my car from someone that is very knowledgeable about the car. He also called me a few times to make sure everything was good. Paul , thanks for everything.🥂🥂🥂 More

Ali Ansari, Recently had a service experience that was not acceptable. Service Department R/O 16060534. The only person I can complement is Mark, Service Department Consultant. He was very custom not acceptable. Service Department R/O 16060534. The only person I can complement is Mark, Service Department Consultant. He was very customer service oriented and did everything possible to assist me. During my first visit for diagnostics on the A/C issue and basic Oil Change Service, the car was returned without Windshield Fluid and an intake air tube was left disconnected. The diagnostics on the A/C repair was for a compressor, $1,811.00 to replace. I opted to have another service organization review. It was determined that the vehicle needed a HVAC Pressure Switch. The cost to replace was $339.00. Candidly, this is the worst Volvo customer care I received in my 20 years with Volvo. I currently own 2 Volvo's, XC40 and C70. FYI: You can speak with Stephen Lynch, Branch Sales Manager, West County Volvo, St. Louis, MO. on my Volvo purchase history. I would not recommend your dealership at this time. More