O'Neill Honda

Our salesperson really knew the products on the lot and how they compared to other brands. You could tell he was very experienced but there were no high pressure sales tactics because he was confident the how they compared to other brands. You could tell he was very experienced but there were no high pressure sales tactics because he was confident the product sold itself. I met three salesmen on this lot and they all seemed to really know the cars they were selling. This was really refreshing because we had just been at a different dealership where we struggled to find someone who could tell us the features of the cars they sold! Everyone was very friendly and knowledgeable, and the Finance Manager really took time to work with you too. I was impressed with all the staff. More

It was a great experience to doing busisness at O'Neil. Of course, they tried their best to sell the car to me, but at the meantime, they also tried to provide me with their best offer they can do. Very fr Of course, they tried their best to sell the car to me, but at the meantime, they also tried to provide me with their best offer they can do. Very freindly to me kids and very patient to our questions. Overall, it is a good dealler I can trust. More

There was no unnecessary information thrown at me and no attempt to sell a lot of useless warranties, etc.I particularly appreciated the dclarity of what the process would be to register the vehicle and the attempt to sell a lot of useless warranties, etc.I particularly appreciated the dclarity of what the process would be to register the vehicle and the responsibility that the dealership would assume in getting the license plates. More

I arrived early and they were nice enough to get me in early. I was living in Florida and that dealership had theater seating, popcorn machine, hot beverage choices and was always busy. Not sure if that early. I was living in Florida and that dealership had theater seating, popcorn machine, hot beverage choices and was always busy. Not sure if that it a standard, bt it was nice. The people here were quick and efficient More

Eric made my experience very easy by working with me over the phone and email so i spent minimal time at the dealership. I happened onto O'neil because a friend at work recommended them for their customer s the phone and email so i spent minimal time at the dealership. I happened onto O'neil because a friend at work recommended them for their customer service, and i wasn't disappointed. I'm in the process of reaching out to Eric for a second car deal. More

The salesman, Mr. Records was very friendly and professional, and was willing to email me back and forth from Ecuador!!! to keep my business. I bought a Honda fit from them and it is everything I professional, and was willing to email me back and forth from Ecuador!!! to keep my business. I bought a Honda fit from them and it is everything I dreamed of! Also, the finance guy was so nice, and willing to help me figure out what I needed financially for the future and with my car loan. I would recommend this dealership to anyone! More

i liked everything that happened to allow me to buy my car i was treated very well from the salesman to the finance manager .everything was done professional down to the full tank of gas , the car looked car i was treated very well from the salesman to the finance manager .everything was done professional down to the full tank of gas , the car looked and shined great , it has been a long time since i was ever treat this way from a car dealer , no hassle over price ,no pressure , almost forgot what it would be like to buy car again thanks for everything , robert j mehan . More

My like brand new 2010 Honda Odyssey stalled and would not start. We had it towed to the nearest dealership which was your dealership. On Monday morning we were told that this repair and tow would not b not start. We had it towed to the nearest dealership which was your dealership. On Monday morning we were told that this repair and tow would not be covered under warranty. The mechanic told us that a rodent had chewed through a wire to our fuel pump. I explained to him that this vehicle is garaged and has very littl mileage on this van. However we did get this van on a dealer trade from a dealership in Manhattan. We were told sorry you will have to take this up with Honda. No one was willing to work with us to make this situation right. To me if a rodent is able to get to my wiring then there is a design flaw somewhere and therefor is NOT my fault. I will never visit this dealership again. I am also notifying Honda of this situation. More

I called to get a rear diff fluid and brake fluid change. First it is hard to get service done as your courtesy ride only works in the morning. This is very irritating. I dropped the car off at 8:15am and First it is hard to get service done as your courtesy ride only works in the morning. This is very irritating. I dropped the car off at 8:15am and thought for sure this would be an fairly easy procedure. When dropping off the service tech (Dave) said I needed a warranty issue fixed with the blower wiring. I said sure get it done thinking it would be a quick fix. I called at 3:30pm after making sales calls around town with another co-worker to pickup the truck. Dave said it wasn't ready. The warranty issue took all day. I only got the rear diff fluid done and a brake check but no fluid. I came to pickup the truck at 5pm as I had to meet a contractor at my house. At no time was I told how long the procedure would take. I scheduled it first thing in the morning to get it finished in plenty of time by the afternoon. I find your help condesending. Very little effort was given to provide a good customer experience, The shop got to bill a warranty issue back to Honda and I'm stuck having to return sometime in the future. Fat chance. I have a Fico of over 800 and own 2 Honda's. I won't buy or service my current or future vehicles at your dealership. I would rather travel farther to get some decent support. The quick oil change places have better service (even though they use inferior products according to Dave). More

Our experience with this dealership was terrible. We contacted the deal over the internet, filled out a credit application, and received frequent calls to attempt to get us to make a deal right away. W contacted the deal over the internet, filled out a credit application, and received frequent calls to attempt to get us to make a deal right away. We contacted the sales department on the way to the dealership and another saleperson told us the original salesperson we were dealing with could not sell us a new car. When we arrived, the second saleperson was high-pressure and not a good listener about out needs. A conflict occurred between the two salepersons over who was supposed to be helping us, and the sales manager told us a down-payment had been made on the car we were interested in (only to then find out it was a car being held for us by the first saleman). When my hisband asked them why they had lied we never did receive a clear expanation. Lots of idle salepeople sitting around, high pressure, dishonesty....we went down the road to Toyota and bought a new car. More