O'Donnell Honda

Painless The purchase and trade in was easy. The only issue was with the finance department. This is the 4th Honda I have bought with them. I had to provide The purchase and trade in was easy. The only issue was with the finance department. This is the 4th Honda I have bought with them. I had to provide them a copy of my credit card since I had to wait for a duplicate title. All my cars are serviced there and I was not happy that they did not trust me. The manager and the person I dealt with said it was not necessary but he insisted. More

My 1st Car Buying Experience - 2014 Honda Accord LX CVT This was my first car buying experience and I wanted to get a fair deal. I compared prices along with business etiquette between 4 dealerships but O'D This was my first car buying experience and I wanted to get a fair deal. I compared prices along with business etiquette between 4 dealerships but O'Donnell Honda stood out for me. For one, Chris Councill the Internet Sales Manager was so expedient with getting me a straight OTD price for my vehicle; no gimmicks, no games. He was great with following up with me without being pushy at all. He got Mike Garvey, Sales Consultant involved with the process and Mike assisted me with getting all the paperwork in order. I spoke with Mike and insured him that I would be at the dealership upon their opening and he was at the front desk waiting once I arrived. Although I did my research beforehand, I have to say that the team at O'Donnell Honda was great to work with. I was in & out of the dealership within 1.5 hours including my test drive. I will definitely return to this dealership once I'm ready to upgrade my vehicle. The service at O'Donnell Honda is simply extraordinary. Kudos. More

Salesman was outstanding Great experience, salesman was outstanding, salesmen knew what he was talking about, handled me as a valued customer and walked me through the process Great experience, salesman was outstanding, salesmen knew what he was talking about, handled me as a valued customer and walked me through the process, from test drive, to trade, to sale price, to financing...Fantastic job! More

Excellent Customer Service I had a very pleasant experience at this dealer. Chris me a an internet quote before I even came in that many other dealerships couldn't beat. Sayed m I had a very pleasant experience at this dealer. Chris me a an internet quote before I even came in that many other dealerships couldn't beat. Sayed made me very comfortable and never pressured me into buying like many other dealerships I visited. I would definitely buy from this dealership again! More

Great sales people Salesperson did a great job working with us. Up front and honest with us without being pushy. Went out of his way to work with us on new and used cars Salesperson did a great job working with us. Up front and honest with us without being pushy. Went out of his way to work with us on new and used cars. More

Great experience The sales manager Dale was great and straight forward with the price negotiation. He was candid about their price and their competitiveness with othe The sales manager Dale was great and straight forward with the price negotiation. He was candid about their price and their competitiveness with other dealerships. My experience at ODonnel was much better than my visit at Jim Coleman. More

Excellent CR-V Purchase I purchased a Honda CR-V two days ago. The salesman was excellent! I would definitely recommend anyone purchasing a Honda to visit O'Donnell Honda a I purchased a Honda CR-V two days ago. The salesman was excellent! I would definitely recommend anyone purchasing a Honda to visit O'Donnell Honda and ask for Rob Wilkie. Even setting up the financing was a pleasant experience with Gregg Smith. I plan on being a life long customer. More

customer satisfaction The sales person at O'Donnell Honda guaranteed the price, lower than College Park Honda and this was one of very satisfied car buying experience. The sales person at O'Donnell Honda guaranteed the price, lower than College Park Honda and this was one of very satisfied car buying experience. More

Good new car sales process - low ball trade ins After emailing several Honda dealerships in the area, O'Donnell provided the best on the road price for the exact *New* Odyssey I wanted. I was compl After emailing several Honda dealerships in the area, O'Donnell provided the best on the road price for the exact *New* Odyssey I wanted. I was completely satisfied with the price, however I let this cloud my judgement when valuing my trade in. The price settled on for my trade-in was less than Carmax quoted (3 months earlier) however, considering tax savings, close enough to pull the trigger. Then I did something which no one should do - went back to see what they listed my trade for - $7,000 more than they gave me. Granted, they probably won't get full price, but none the less, left the feeling of getting shafted. Completely my fault for not being firmer on negotiating and walking away when they wouldn't even concede a $87 cargo tray, but still sucks big time. As nice as they may seem, at the end of they day they are trying to shaft you - sellers beware. More

Their service department is either incompetent or cheat I gave my vehicle and told them that window is not rolling down properly, they told me that the motor is not working and needs to be replaced. The cos I gave my vehicle and told them that window is not rolling down properly, they told me that the motor is not working and needs to be replaced. The cost would be $400+. As I wasn't having funds, I decided to leave it as it is for some time. Yesterday when I took my vehicle to another place for regular oil change, he opened the door and fixed a loose contact, and the window is rolling down without any issue. The mechanic did not even charge me a single dollar. With above experience, I am never going back to them. Cheaters! More