
O'Donnell Honda
Ellicott City, MD
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955 Reviews of O'Donnell Honda
Much better than expected I have never purchased a new car before, but I was very pleased with O'Donnell Honda. I had spent a good bit of time researching how much other peopl I have never purchased a new car before, but I was very pleased with O'Donnell Honda. I had spent a good bit of time researching how much other people had paid for for the model and trim that I wanted and confirmed the invoice price, etc. Right away, I was given a price below invoice (I had confirmed with many sources that my numbers were correct). Overall, it was a very straightforward process. However, I will say that the finance guy that I worked with was very new (less than a month on the job) and he was very slow. It took over an hour to get quotes for financing. More
Worst Customer Service Ever! Faulty transmission installed...promise of a mid-size rental car not fulfilled...call to service manager not returned...general manager who could care Faulty transmission installed...promise of a mid-size rental car not fulfilled...call to service manager not returned...general manager who could care less. I will never go back! More
In and out! Alex Vinogradsky helped us to purchase a Honda Odyssey. He was very accommodating to our family's needs and made the whole process painless. I was Alex Vinogradsky helped us to purchase a Honda Odyssey. He was very accommodating to our family's needs and made the whole process painless. I was bracing up myself for the long process of cat-and-mouth game, calling different dealers for the best price, and shopping around until I get exhausted. He simply asked what I wanted and quietly listened, and gave what I wanted. The whole process took only a couple hours. Even after signing the contract, he took time with me explaining the numerous features that Honda Odyssey has. I felt like he was genuinely trying to help customers. More
Mike Garvey did a great job helping us select an Odyssey My wife and I just purchased a 2014 Honda Odyssey from Mike Garvey @ O'Donnell Honda. My wife was torn between a Pilot and an Odyssey, and Mike spent My wife and I just purchased a 2014 Honda Odyssey from Mike Garvey @ O'Donnell Honda. My wife was torn between a Pilot and an Odyssey, and Mike spent the time to show us both vehicles and helped us work through the decision process. This was the second vehicle we have purchased through Mike, and as always, he took excellent care of us. More
Best Car Buying Experience Ever, Salesman: Sayed Ali Sayed Ali from O'Donnell Honda was the best person with whom I have ever dealt for buying a car. He did not play games, was upfront, worked well with Sayed Ali from O'Donnell Honda was the best person with whom I have ever dealt for buying a car. He did not play games, was upfront, worked well with me on settling on a good and fair price, did not pressure me in any way, and went the extra distance by giving me a ride to the dealership from Northern Virginia. Prior to finding Sayed and O'Donnell Honda, I had worked with three other dealerships and C*rm*x. I experienced unfair pricing and heavy pressure from C*rm*x, and the other dealerships were not able to meet my needs. Sayed is like a breath of fresh air. If asked to describe him as a salesman, I would say he's the best non-salesman salesman. This means, he doesn't try to "wheel and deal" you. Instead, he simply listens to you, what your needs are as the customer, and then assists to meet your needs. I felt as though I was shopping for a car with a brother or a friend. It was the first time I had an enjoyable experience when buying a car, and it was due to everything being fair and the professionalism of Sayed and the other O'Donnell staff. More
Great working with Gary on my Accord 2015 My Acura was 15 years old and I was ready to buy a new car and decided on the Honda Accord 2015 EXL. (It feels like my Acura, is $10,000 less, and pac My Acura was 15 years old and I was ready to buy a new car and decided on the Honda Accord 2015 EXL. (It feels like my Acura, is $10,000 less, and packed with new features.) I checked prices online and with AAA buying services. I had offers from many Honda dealers (day, night, and emails!). When I went into O'Donnell, the staff was great. I worked with Gary Paul who was very knowledgeable as well as Dale Boswell. They were able to meet my price and get my car in quickly. Gary spent over a hour going through all the new technology on this high-tech car. Answering all my questions and--even hooking up my phone and garage door opener before I left the dealer Kudos to Gary and the O'Donnel staff for making this process as easy as possible. More
In Accord with Terry We just purchased a Honda Accord. We appreciated the courtesy and clear answers we received. When we needed assistance he was always available. Te We just purchased a Honda Accord. We appreciated the courtesy and clear answers we received. When we needed assistance he was always available. Terry Askin is the best. Other O'Donnell team members we briefly worked with were friendly and helpful. Thanks to you all. More
No Pressure, easy going. Bought a Honda Accord, 2014 new. Sales person was JT. He was pretty laid back. No pressure. No gimmicks. Straight answers to questions. No fast talkin Bought a Honda Accord, 2014 new. Sales person was JT. He was pretty laid back. No pressure. No gimmicks. Straight answers to questions. No fast talking. At the end of the day I felt happy that I bought the car. Rajiv was great explaining the financing terms and my options for warranty, as well as his adventures in the Near East during 70s, all in one breath. I knew the price was right since I validated that from other dealers. They said they would put a low deck spoiler for free as part of the agreement. I did not have to call them after purchase. They set up an appointment. Dropped the car. 2 hours later spoiler was installed. I did not even have to mention that it was going to be free. Cashier gave me the receipt with zero due. No discussions. I liked that too. More
J.T. provided Excellent Experience Purchased a new Honda Accord this past weekend .. and just love it. Traded in a Honda Civic to get more power and a bigger car. J.T. was top-notch i Purchased a new Honda Accord this past weekend .. and just love it. Traded in a Honda Civic to get more power and a bigger car. J.T. was top-notch in his knowledge and professionalism. A great experience all around. Very happy with new car!! Price and trade-in was very fair. :-) More
Accord sedan ex I had a awesome experience with this dealer. Mr. Terry Askin is in the golden sales category,very knowledgeable, thanks guys I recommend to coworke I had a awesome experience with this dealer. Mr. Terry Askin is in the golden sales category,very knowledgeable, thanks guys I recommend to coworkers More