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O'Donnell Honda

Ellicott City, MD

4.8
947 Reviews

8620 Baltimore National Pike

Ellicott City, MD

21043

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947 Reviews of O'Donnell Honda

January 31, 2022

O’Donnell always makes the experience of purchasing a car smooth and honest. During the car shortage salesperson Shayne set realistic expectations for me and the long timeframe for getting a new car. The c More

by Laura G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wilson
January 20, 2022

A pleasure to work with through the entire process—they also provided the best price by far without any extra add-ons/fees compared to numerous other Hondas I was in contact with. Everything was considerat More

by jackie phan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schwenk, Alex Vinogradsky
January 09, 2022

I’ve worked for a dealership when I was younger. They were a first class dealership with a great service dept. O’Donnell Honda surpasses any dealership I’ve ever dealt with. Everyone is helpful and the More

by mortgun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Puzniak, Jerry Fur
December 29, 2021

From start to finish, my experience was extremely pleasant. I was able to secure my car in early November, by late December it was here. Day of actually purchasing the car took about 2 hours. Definit More

by hbrown119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajeev Malhotra , Shayne Wilson
December 24, 2021

Very knowledgeable and friendly customer service and sales people Shayne was so helpful. No pressure to buy and lots of support offered after the sale. A very good experience for me! Thank you! More

by Wantone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wilson
December 24, 2021

I have had my vehicle serviced at O'Donnell Honda twice in the past couple of weeks. Everyone was friendly and knowledgeable. The wait area is very nice and comfortable. Watched TV and used my phone while More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fur
December 23, 2021

I have had my vehicle serviced at O'Donnell Honda twice. Sales Reps are friendly. knowledgeable and caring. The wait area has met all of my needs: whether I'm using my computer, watching tv, or engaging wit More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fur, Stan Bailey
December 14, 2021

My buying experience was very very smooth and stress free! From the initial contact with Christine to the very helpful and knowledgeable Mr. Robert . Great professional and customer focused sales exper More

by Kulikuli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Dinatale, Brian Schwenk, Robert Wilkie
December 06, 2021

This is my second time buying a car from this dealership, Stan Bailey is the best salesman ever, and the finance manager Brian is awesome! Very professional and seem less process. More

by Keisha Blanding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bailey
December 01, 2021

Was referred to Terry by my sister. He is the BEST - professional, responsive, and I truly felt he had my best interest at heart. Won't go anywhere else! Thank you, Terry, for turning a terrible collisi More

by goldbergjl
Recommend Dealer
Yes
Employees Worked With
Terry Askin
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