
O'Donnell Honda
Ellicott City, MD
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957 Reviews of O'Donnell Honda
Back for another Honda CR-V since the one I purchased in 2014 has been absolutely wonderful. The primary reason for returning was the service department. They have provided honest service over the years a 2014 has been absolutely wonderful. The primary reason for returning was the service department. They have provided honest service over the years and have never tried to up-sell me additional products or services that I did not need (even when I thought I might need them). They were also honest about meeting warranty parameters. I had a flat and brought the tire in for service. O'Donnel Honda checked the warranty on the tires I had purchased from them and replaced the tire and put it back on the car free of charge. I would have been none the wiser had they charged me - they didn't. More
We’ve been using O’Donnell for buying our Hondas and servicing them since 2003. Their service department is my favorite ever. All of their service advisors have been great (Kathy in particular). I’ve ne servicing them since 2003. Their service department is my favorite ever. All of their service advisors have been great (Kathy in particular). I’ve never felt that they’ve tried to sell us on unnecessary service work and appreciate it so much after dealing with other service facilities in the past. More
I couldn't be more pleased with the sales service we received from Sayed Tagoe. He was always ready for us, made our visits extremely enjoyable, and was always straightforward and honest. We highly reco received from Sayed Tagoe. He was always ready for us, made our visits extremely enjoyable, and was always straightforward and honest. We highly recommend using Sayed if you decide to purchase a car from O'Donnell Honda. More
Alex couldn’t have made my purchase any easier. He walked me through the process step by step including connecting my phone. These guys are great. He walked me through the process step by step including connecting my phone. These guys are great. More
It was very great and pleasure experience at O'Donnell Honda Ellicott city. Specially Shayne Wilson and Brian who made my purchase easy and faster. Honda Ellicott city. Specially Shayne Wilson and Brian who made my purchase easy and faster. More
This is the fifth auto I have purchased from this dealer. They are always professional, straight forward, no pressure, and a fair price. Despite the current shortages they found the car I wanted. There were They are always professional, straight forward, no pressure, and a fair price. Despite the current shortages they found the car I wanted. There were no add ons, up charges, or games with the trade in. Simply the best Honda dealer in Howard and the surrounding counties. Great service department when you need them. Shayne Wilson is the go to guy if you planning to buy new or used. More
The dealership and especially Stan Bailey were so helpful in helping me to find a new vehicle after mine was totaled in a car accident. Stan made this process so much easier than I expected which was such a in helping me to find a new vehicle after mine was totaled in a car accident. Stan made this process so much easier than I expected which was such a gift after my accident. They also didn’t do huge markups like many other dealers in the area are doing now. They now have a very loyal customer! More
O'Donnell Honda made my car purchasing experience an absolute pleasure. They were attentive, honest, and patient. They provided an excellent deal; I received a great price on my purchase that no other absolute pleasure. They were attentive, honest, and patient. They provided an excellent deal; I received a great price on my purchase that no other car dealership met. This is my third Honda purchase from this dealership. They have integrity and they are a first-class dealership, and they have a great service department. More