
O'Donnell Honda
Ellicott City, MD
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954 Reviews of O'Donnell Honda
The best new car buying experience I have had in 60 years of buying experience. I wanted a specific vehicle model without add-on features to drive up the price. I called a dozen dealers within 100 miles. O'D of buying experience. I wanted a specific vehicle model without add-on features to drive up the price. I called a dozen dealers within 100 miles. O'Donnell was the only one who had one with no add-ons, so I expected pressure to add some, but received none. Process was fast and easy. Excellent price also. The salesman, Sayed, was a 10. More
Third car purchased from O'Donnell because they seem to always have the car I want in stock, very important these days. We worked with Shayne Wilson the last two purchases and were very happy with his know always have the car I want in stock, very important these days. We worked with Shayne Wilson the last two purchases and were very happy with his knowledge and going beyond to see we were happy. Would definitely go back to O'Donnell and Shayne. (Rajeev was also a joy to work with...very pleasant.) More
Great customer service, very helpful team and no complaints. Dave was straightforward and not pushy. Plus no dealer markups!! Especially given the state of the market. complaints. Dave was straightforward and not pushy. Plus no dealer markups!! Especially given the state of the market. More
I rarely write reviews but the outstanding experience warrants a review. Alex was excellent to work with. And the dealer unlike other dealers had no markups or dealer add ons for a high demand vechicle warrants a review. Alex was excellent to work with. And the dealer unlike other dealers had no markups or dealer add ons for a high demand vechicle. This is my fourth honda and I wish I had known about them earlier. I look forward to trying their service department. More
My family have been buying from O’Donnell Honda for years. I bought my car 13 years ago and it was time to get a new one. Stan Bailey was excellent and the service was awesome. Although circumstances b years. I bought my car 13 years ago and it was time to get a new one. Stan Bailey was excellent and the service was awesome. Although circumstances beyond my control delayed my car being built, Stan was so communicative and contacted me the instant my car was ready. The process was so smooth and honest. The financing took some time, as expected. I could not be happier with my new car and will refer everyone to ODonnell Honda, especially Stan. More
Great, no pressure buying experience. No hard sell on things like extended warranty, etc,. They got me what I wanted with just the accessories I wanted, and no crazy mark-up. Also gave me No hard sell on things like extended warranty, etc,. They got me what I wanted with just the accessories I wanted, and no crazy mark-up. Also gave me a fair deal on my trade-in. This was my third purchase from them and I’ll be back. More
David Edson was great to work with. He was not pushy at all and was great at keeping me informed on the expected delivery of my CRV. It actually arrived over a month sooner than expec He was not pushy at all and was great at keeping me informed on the expected delivery of my CRV. It actually arrived over a month sooner than expected. O'Donnell is not one of those dealerships that add on a bunch of accessories just to increase your price. I got the model I wanted with exactly the accessories added that I needed. David also spent a lot of time going over the cars electronics with me. It is like buying a computer. He also told me not to hesitate to come back in if I have more questions. I have purchased at least 4 Hondas here over the years. I keep coming back because they make it so easy and the service department is honest. More
Was looking at buying a Toyota Rav4 Hybrid but just about every Toyota dealership had some crappy saleman trying to upsell the Rav4 upwards to $7k. I reach out to O'Donnell Honda and spoke with Stan Bailey. every Toyota dealership had some crappy saleman trying to upsell the Rav4 upwards to $7k. I reach out to O'Donnell Honda and spoke with Stan Bailey. He didn't give me any xxxxxxxx about how I had to buy a $3000 coating like the Toyota dealships did. He didn't try to hustle me with a 3% over MSRP like the Toyota dealerships did. I drove off the lot within 48 hours with a new 2023 Honda CRV Hybrid. Stan didn't try to hustle me. After 20 years of driving Toyotas I'm Honda driver now. Don't be a chump. Buy from O'Donnell Honda. Ask for Stan Bailey. More