O. C. Welch Ford
Hardeeville, SC
Filter Reviews by Keyword
By Type
2,499 Reviews of O. C. Welch Ford
The work that was done was done in a timely manner! I know they work short at times but I do appreciate the excellent work at keeping my vehicle up! I know they work short at times but I do appreciate the excellent work at keeping my vehicle up! More
Excellent service, outstanding sales personnel, and a warm, professional atmosphere with concerned, knowledgeable individuals. Made for a pleasurable experience. warm, professional atmosphere with concerned, knowledgeable individuals. Made for a pleasurable experience. More
We really enjoyed working with the sales and finance teams. They did a exactly what was agreed upon and were upfront and honest throughout the process. teams. They did a exactly what was agreed upon and were upfront and honest throughout the process. More
My truck was at the dealer for 5 (five) days, called the dealer twice and they did not receive my phone calls. Went to the dealer the next morning. I was told that they had not looked at my truck. I asked dealer twice and they did not receive my phone calls. Went to the dealer the next morning. I was told that they had not looked at my truck. I asked Rob Steckley why he did not return my call and he’d told me he never received my messages. At this point in time I do not trust O. C. Welch Ford, this not the first time I have had problems with them. They go through service advisers almost as often as I change my socks, I had a sit down with Mr. Welch to review my problems, wanted to hire me… I had my own company for 38 years and I could read the man and would not want to work for a man that I could deal with his lack of integrity. The only reason I went back to his dealership is that we purchased an extended warranty, almost $4,000.00, which Ford should honor. I will dive elsewhere in the future. May Our Lord and Savior Jesus Christ Bless your evening, Philip More
Called and left 2 messages to make an appointment w/o response. Finally John Evans called me back after I called a third time. Made appointment with him for pickup with loaner. Great. Then a couple of da response. Finally John Evans called me back after I called a third time. Made appointment with him for pickup with loaner. Great. Then a couple of days before appointment he called and said they only had 2 loaners for all the appointments that day and could I change my date. We just decided to drop the car off. Then of course the car wash was broken. UGH. Lady that helped me was very nice-only second day on job. Love our Navigator but the service department needs a bit of work. More