O'Brien Hyundai of Normal
Normal, IL
Filter Reviews by Keyword
By Type
Showing 157 reviews
Went in for a standard oil change of my 2018 santa fe sport when Kevin aka "Gator" called, interested in my vehicle. Left with a 2020 Sonata. This is my 5th new car with this dealership. Best around. sport when Kevin aka "Gator" called, interested in my vehicle. Left with a 2020 Sonata. This is my 5th new car with this dealership. Best around. Thank you Gator for working for me. Love my car and excited to continue my travels with this dealership! More
Wonderful Service As usual, I always have great service. Thanks for all you do. Your staff go out of the way to make it a pleasant experience. As usual, I always have great service. Thanks for all you do. Your staff go out of the way to make it a pleasant experience. More
Great, Courteous Service! Every visit for service is Great! I am taken care of as soon as I drive in. I can rest assured that when I leave knowing that they took care of the s Every visit for service is Great! I am taken care of as soon as I drive in. I can rest assured that when I leave knowing that they took care of the servicing of my vehicle. More
Outstanding Great staff, great service! As always I couldn't ask for a better place to have my vehicle serviced. Everyone is exceptional and they do a great job. Great staff, great service! As always I couldn't ask for a better place to have my vehicle serviced. Everyone is exceptional and they do a great job. More
As usual the service department did not disappoint. Renee, James & Brandon are great to work with. They always seem happy to see you and explain each thing that needs to be done. The mechanics are also Renee, James & Brandon are great to work with. They always seem happy to see you and explain each thing that needs to be done. The mechanics are also very friendly and acknowledge you any time they see you. Thank you for another great appointment!! More
Another great experience at O'Brien Hyundai! Thank you as always to the wonderful staff and mechanics! Love the convenience of setting up my appointment online! Thank you! always to the wonderful staff and mechanics! Love the convenience of setting up my appointment online! Thank you! More
Never have let me down! Everyone at O'Brien Hyundai and especially the service team is always professional and friendly. I have been coming here for around 4-5 years and sev Everyone at O'Brien Hyundai and especially the service team is always professional and friendly. I have been coming here for around 4-5 years and several of the employees in the service department, like Renee, James, and Brandon have been helping me all this time. I trust what they say about my car and they and the technicians have never let me down. I had a couple of different shuttle drivers this time and they were very friendly also. More
When I arrived for my service appointment it somehow wasn’t in the system. Staff was very friendly though and got me right in still! They still offered to do additional services and got me in and out qu wasn’t in the system. Staff was very friendly though and got me right in still! They still offered to do additional services and got me in and out quickly. I could also smell the cleaner from them cleaning off surfaces in my vehicle after servicing it. In the middle of a pandemic this made me feel much safer driving away! More