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O'Brien Hyundai of Normal

Normal, IL

5.0
160 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 160 reviews

October 01, 2026

Buying a car can sometimes be a real headache, but Michelle McCaskey made the whole process easy and enjoyable. There was no nonsense, just good old-fashioned customer service. More

by Wassupken
Recommend Dealer
Yes
Employees Worked With
Michelle McCaskey
Oct 01, 2026 -

O'Brien Hyundai of Normal responded

Thank you for the wonderful feedback! We’re thrilled to hear that Michelle McCaskey made your car-buying experience easy and enjoyable. Providing straightforward, genuine customer service is exactly what we strive for. We truly appreciate you choosing O’Brien Hyundai and hope you enjoy your new vehicle!

July 01, 2025

The new location is wonderful, the sales department and service are both still the best. Michelle in sales and James in service are my absolute faves. More

by LP724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle McCaskey
Jul 01, 2025 -

O'Brien Hyundai of Normal responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Brien Hyundai of Normal!

April 30, 2025

One of the best places to buy and service! Michelle in sales and James in service are awesome and extremely knowledgeable. More

by coconut46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle McCaskey
Apr 30, 2025 -

O'Brien Hyundai of Normal responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2025

Thanks Kevin again I'm enjoying my new vehicle made it home with no problems More

by Chucktaylor1420
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 05, 2025 -

O'Brien Hyundai of Normal responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at O'Brien Hyundai of Normal are glad to have you as a customer.

January 01, 2025

Steve has always been a great help when trying to find my next new vehicle, ready for bigger. More

by BobBilled
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bowers
Jan 02, 2025 -

O'Brien Hyundai of Normal responded

Thank you for your kind words! We're so glad to hear that Steve has been such a great help in finding your next vehicle. It’s exciting that you're ready for something bigger, and we’re here to assist you every step of the way. If you need any further assistance, don’t hesitate to reach out!

December 30, 2024

I am always interested in buying local when I can and O'Brien has been one of our go to dealerships for many years. Our Hyundais have been reliable transportation and Michelle McCaskey is the person to s More

by Melissa M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle McCaskey
Dec 30, 2024 -

O'Brien Hyundai of Normal responded

Thank you so much for your continued support and for choosing O'Brien over the years! We’re thrilled to hear that your Hyundais have been reliable and that Michelle McCaskey has provided you with excellent service. Your loyalty means a lot to us, and we’re grateful for your kind words. We look forward to assisting you with your future vehicle needs!

December 01, 2024

Whether I am there for service or sales, the employees go out of their way for a great experience. James and service and Michelle and sales are my favorites! More

by Pwilder99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Michelle
Dec 02, 2024 -

O'Brien Hyundai of Normal responded

Thank you for the five star review! We are glad that Michelle and James always makes sure that you have a great experience with us whether you are here for sales or service. We appreciate you!

November 30, 2024

Thank you Brad McElroy. Thank you Gator. I needed to buy a car quick. My family, who buys new cars from O'Brien contacted their guy-Kevin Burlin. After learning what kind of More

by golfer794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McElroy, Kevin Burlin
Dec 02, 2024 -

O'Brien Hyundai of Normal responded

Thank you for sharing your experience with us! We’re so glad to hear that Gator (Kevin Burlin) was able to help you find the perfect car quickly and make the process both fun and memorable. It’s great to know you had a stress-free experience and that everything went smoothly from start to finish. We’re also thrilled that Brad McElroy and the rest of the team could assist you along the way. Thank you for choosing O'Brien Hyundai, and we look forward to helping you again in the future! Enjoy your Hyundai Azera!

October 31, 2024

Steve was extremely helpful with the car buying process. I love my new palisade, very spacious. More

by Gabi.m.hernandez.219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve B
Oct 31, 2024 -

O'Brien Hyundai of Normal responded

Gabi, It's great to hear that Steve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Brien Hyundai of Normal!

October 01, 2024

Steve Bowers and the team at Hyundai were great with helping me buy my new car. Made the process smooth and easy. More

by Adisonm.abowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bowers
Oct 01, 2024 -

Adisonm.abowers responded

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Oct 01, 2024 -

O'Brien Hyundai of Normal responded

Adison, It's fantastic to hear that Steve provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing O'Brien Hyundai of Normal!

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