O'Brien Hyundai of Normal
Normal, IL
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Your sales staff at this facility is the BEST. I know that picking the car you want & the color, at the end of the model year can be a real adventure. It took some serious work, by your staff to find wh that picking the car you want & the color, at the end of the model year can be a real adventure. It took some serious work, by your staff to find what we were looking for. It took a few anxious weeks to get our new vehicle, and it is really beautiful. A 2020 SantaFe SUV in Shimmering Silver Pearl with leather seats, mocha interior, full sunroof and quite a few more options. Nice fancy wheels too. Kevin Burlin was above & beyond helpful in his persistence to find the vehicle we were wanting. He is a wonderful, caring and compassionate person and a GREAT member of your Hyundai Team. The gentleman that did the searching was also relentless in coming up with our new suv. Thanks for having such Fine People at this facility. More
Awesome service, Awesome staff and they are very dependable. I enjoy how easy it is to make an appointment, ride to work and pick up is prompt. dependable. I enjoy how easy it is to make an appointment, ride to work and pick up is prompt. More
So I actually look forward to going here for service. James, Renee and Brandon are top notch. It's kind of like the old Cheers show. I really used to dread going to other dealers service because I was tr James, Renee and Brandon are top notch. It's kind of like the old Cheers show. I really used to dread going to other dealers service because I was treated like a woman who didn't know anything! I did know things about cars so it made me very angry. Thanks to these three and all the others that work there. More
As always a very pleasant experience . Excellent service from James and service center. Always takes time to explain things and make things easier. Thanks so much! from James and service center. Always takes time to explain things and make things easier. Thanks so much! More
The real strength of this dealership is found in the quality work of the service department. Brandon, Jmes and Renee always provide the highest level of costumer service. There was a time I would drea quality work of the service department. Brandon, Jmes and Renee always provide the highest level of costumer service. There was a time I would dread the service experience. Not now! More
Everyone is so friendly, helpful, and accommodating. Renee and staff provided great customer service and made sure I was comfortable while I waited. Oh and the popcorn is delicious! accommodating. Renee and staff provided great customer service and made sure I was comfortable while I waited. Oh and the popcorn is delicious! More
I have had my car serviced at other Hyundai dealerships and the experience was not! good. Brandon, James, and Renee do their very best to accommodate you and keep you informed, I drive over a 200 miles rou and the experience was not! good. Brandon, James, and Renee do their very best to accommodate you and keep you informed, I drive over a 200 miles round trip to get my car serviced by them. Thank you!! More
Excellent and quick service. Like how they provide good information on what needs to be done and knowing condition of inspected parts. Reasonable pricing as well. information on what needs to be done and knowing condition of inspected parts. Reasonable pricing as well. More
I like the service and appreciate the straight talk I get when I call in for any maintenance. I think Brandon, Renee and James make a great team! when I call in for any maintenance. I think Brandon, Renee and James make a great team! More