O'Brien Hyundai of Normal

James and Renee in customer service were excellent to work with. Got me in quick and the work was completed in a timely manner. Communication was spot on so I knew when the vehicle was ready for pick up. work with. Got me in quick and the work was completed in a timely manner. Communication was spot on so I knew when the vehicle was ready for pick up. More

Brandon and his team were able to get me in on short notice and got my car back on the road in a couple of hours. They are the best. notice and got my car back on the road in a couple of hours. They are the best. More

Customer service was awesome. I was greeted by name as soon as I got out of my car. I think his name was James a very tall person at the service desk on Saturday January 9 at 8am in normal,il. The lobby w soon as I got out of my car. I think his name was James a very tall person at the service desk on Saturday January 9 at 8am in normal,il. The lobby was stocked with free soda, water or coffee and snacks which is the best!!!! Brandon Kessinger made my appointment for my car. I give this store 5 stars. Clean store, friendly, great customer service which is hard to find anymore thank you!! I would recommend to all my friends. My daughter and husband cars are going next week!! Fast service!!!!! More

Hyundai has done it again. Outstanding services. I'm always please with the work I get done from oil changes to needing new tires. I am never disappointed. always please with the work I get done from oil changes to needing new tires. I am never disappointed. More

We bought a new car and had a great experience. Our salesman Roger was friendly, patient, knowledgeable, and followed up with us without being pushy. And we felt we got a good deal and did not feel pr salesman Roger was friendly, patient, knowledgeable, and followed up with us without being pushy. And we felt we got a good deal and did not feel pressured. Overall great experience and would not hesitate to recommend this dealership. Roger was great and so was the Sales Manager and the Finance Manager. More

Best service team I have ever worked with. They make you feel like you're their best friend. I feel confident with the advice on my service needs. feel like you're their best friend. I feel confident with the advice on my service needs. More

I always get great service. I am offered advice on future needs of my car, but don’t feel pressured to buy before I really need it. needs of my car, but don’t feel pressured to buy before I really need it. More

The service department at this dealership is just wonderful. I feel as though they are friends and they take very good care of my car! wonderful. I feel as though they are friends and they take very good care of my car! More

Always GREAT service!! James is always so nice to work with, hope he stays here forever !! Thank goodness for coupons! Wish you didn't change to coke products, I enjoyed the Pepsi will waiting for my Tu with, hope he stays here forever !! Thank goodness for coupons! Wish you didn't change to coke products, I enjoyed the Pepsi will waiting for my Tucson. More

When I bought my Elantra I worked with Roger Johnston. I can't say enough nice things about the service I received from him. He was patient and answered all my questions before and after I bought.I would de can't say enough nice things about the service I received from him. He was patient and answered all my questions before and after I bought.I would definitely go back. More