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O'Brien Hyundai of Normal
Normal, IL
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 153 reviews
May 03, 2022
We were treated well by staff. They made sure the entire new car buying process was both efficient and enjoyable. We purchased our 2022 Santa Fe Hybrid on 4/15/22 from out of stat They made sure the entire new car buying process was both efficient and enjoyable. We purchased our 2022 Santa Fe Hybrid on 4/15/22 from out of state-(WI). We worked with Roy Topp, who went above and beyond to guide us through the process. He was very thorough, supportive, knowledgeable, and professional and is a most valuable asset to the O’Brien sales team!! More
by johnmoch
Employees Worked With
Roy Topp
April 28, 2021
Renee, James & Brandon are awesome! They're always friendly, helpful & treat me as family. The car is always professionally taken care of including a car wash! friendly, helpful & treat me as family. The car is always professionally taken care of including a car wash! More
by rlm4648
Employees Worked With
Paul Hepp, Amy Bateman, Sara Jamour
April 25, 2021
They are awesome. Prices are fair. Work quality is is superb. You don't even have to purchase marked up parts from the dealership for service. I love how they offer that service as I am free to pick whic superb. You don't even have to purchase marked up parts from the dealership for service. I love how they offer that service as I am free to pick which high performance parts I wanted that are not locally. More
by Lindstradt
Employees Worked With
Brianna Turner
April 21, 2021
Tarrah was my sales representative and was extremely responsive and attentive to my needs. She went out of her way to answer questions and make sure I was 100% happy with my purchase. responsive and attentive to my needs. She went out of her way to answer questions and make sure I was 100% happy with my purchase. More
by Jknilands
Employees Worked With
Tarrah
April 21, 2021
As always the service center staff was courteous and prompt. The work was done professionally and James is always friendly and helpful with questions. I would recommend taking your Hyundai in for servic prompt. The work was done professionally and James is always friendly and helpful with questions. I would recommend taking your Hyundai in for service at this location. More
by mark
Employees Worked With
James Echevarria
April 14, 2021
Words cannot express how professional and helpful the service department is. Always feel like family when I get my cars serviced. James and Renee are outstanding. Brandon the service Manager always welc service department is. Always feel like family when I get my cars serviced. James and Renee are outstanding. Brandon the service Manager always welcomes me if he is there. mechanics are the best. More
by WT
Employees Worked With
James, Renee and Brandon
