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O'Brien Hyundai of Normal

Normal, IL

4.9
155 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 155 reviews

May 26, 2023

My sales rep was great, very knowledgeable about thecar’s features and willing to show me alternatives. I bought a pre-ordered car, and the only thing I didn’t like was the car I bought wasn’t the actual car More

by Hyundai Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Burlin
May 30, 2023 -

O'Brien Hyundai of Normal responded

Thanks so much for your purchase! We are glad that Kevin Burlin was helpful through the purchase process. We apprecaite you!

February 04, 2023

We had a great experience. I was surprised at how smoothly it went. Craig was great at hearing what we needed/wanted in a vehicle and showing us exactly what we needed. Thank y More

by jking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Glapion
Feb 06, 2023 -

O'Brien Hyundai of Normal responded

Thank you for the kind words! We are happy to hear that you had a great experience! We are glad Craig was great at hearing what you all needed and wanted in a vehicle as well as showing you all exactly what you needed! We appreciate you!

May 03, 2022

We were treated well by staff. They made sure the entire new car buying process was both efficient and enjoyable. We purchased our 2022 Santa Fe Hybrid on 4/15/22 from out of stat More

by johnmoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Topp
May 03, 2022 -

O'Brien Hyundai of Normal responded

Thank you so much for your feedback and positive recommendation! We are so happy to hear that Roy and everyone else here at O'Brien Hyundai were able to give you not only a great experience but great service! We apperciate you!

March 04, 2022

I loved buying my new car here. Craig was a lot of help. He explained everything and I love the car. More

by my_old_heritage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hepp
Mar 09, 2022 -

O'Brien Hyundai of Normal responded

Thank you for the 5 star review! We are glad that Craig was very helpful and explained everything to you during your experience with us! We are glad that you are enjoying your new vehicle! We appreciate you!

February 16, 2022

Very good experience with my car service. Joe is a great guy and provides best customer service. More

by Hardik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 16, 2022 -

O'Brien Hyundai of Normal responded

We are so happy to hear that Joe did such a great job in giving you a great experience with us! We appreciate you and thank you for your positive feedback and recommendation!

January 24, 2022

I am very happy to understand ALL that has done with our 2012 Nissan Juke and O'Briens. More

by kjhite2@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Areil Mannequin/Joshua
Jan 26, 2022 -

O'Brien Hyundai of Normal responded

Thank you for the 5 star rating! We appreciate you!

October 04, 2021

Roy Topp is amazing. Had a hassle free delivery of my car. He is always responsive. Thanks for providing such a wonderful service. More

by Hari Veeram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Topp
Oct 05, 2021 -

O'Brien Hyundai of Normal responded

Thank you for your feedback and positive recommendation! We are happy to hear Roy made your car buying experience so enjoyable!

April 28, 2021

Renee, James & Brandon are awesome! They're always friendly, helpful & treat me as family. The car is always professionally taken care of including a car wash! More

by rlm4648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hepp, Amy Bateman, Sara Jamour
April 25, 2021

They are awesome. Prices are fair. Work quality is is superb. You don't even have to purchase marked up parts from the dealership for service. I love how they offer that service as I am free to pick whic More

by Lindstradt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Turner
April 21, 2021

Tarrah was my sales representative and was extremely responsive and attentive to my needs. She went out of her way to answer questions and make sure I was 100% happy with my purchase. More

by Jknilands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarrah
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