O'Brien Hyundai of Normal
Normal, IL
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Best Service The low tire pressure light was displayed on my Sonata. I thought it was because of cold weather. A few days later I stopped by the service department The low tire pressure light was displayed on my Sonata. I thought it was because of cold weather. A few days later I stopped by the service department unannounced and requested the sensor be reset. Turns out I had a screw in one of my tires! Extreme fixed it right away with no charge due to the warranty on the tires I had purchased a few months prior. The staff at the service department are exemplary and I consider them my friends. I have been servicing my vehicles there since 2007 and would not go anywhere else. More
Excellent service by Renee, James, and Brandon. These people are so kind, honest, and helpful. They care about the customer. This great service department is a big reason we keep buying Hyundai. people are so kind, honest, and helpful. They care about the customer. This great service department is a big reason we keep buying Hyundai. More
Exceptional Service! I cannot say enough about the level of service I consistently receive from James, Renee, and Brandon. I also need to thank the mechanics who continu I cannot say enough about the level of service I consistently receive from James, Renee, and Brandon. I also need to thank the mechanics who continue to perform the service in a timely and exceptional way. They received and replaced my engine in one day! Thank you, Thank you, Thank you! I really appreciate everyone in the Service Department! More
Class all the way! Excellent customer service! Renee, James and Brendon demonstrate excellent customer care and leadership. Kristi is a welcome addition to the team. Excellent customer service! Renee, James and Brendon demonstrate excellent customer care and leadership. Kristi is a welcome addition to the team. Always on point and on time. Thank you! and have a productive New year! Irina More
I bought my first Hyundai vehicle - a 2020 Palisade right before Christmas. After speaking with Mike Duckett, General Sales Manager, about the perks of this vehicle, I knew I needed to take a look at it. He before Christmas. After speaking with Mike Duckett, General Sales Manager, about the perks of this vehicle, I knew I needed to take a look at it. He then set me up with Steve and I drove it off the lot that evening. Highly recommend this dealership! More
As always the service department provided a great experience while our Sonata was in. Thanks to the staff for making the difference compared to other dealerships. experience while our Sonata was in. Thanks to the staff for making the difference compared to other dealerships. More
Excellent customer service, comfortable waiting area . Renee is always on point, very helpful and pleasant to work with. I live my both Hyundai cars, and I love service them here. Happy Holidays to y . Renee is always on point, very helpful and pleasant to work with. I live my both Hyundai cars, and I love service them here. Happy Holidays to y'all, dear staff members! Irina More
Service Department employees are outstanding Renee provides outstanding customer service and expert automotive knowledge. I like Hyundai cars, but I continue to buy them because of the service d Renee provides outstanding customer service and expert automotive knowledge. I like Hyundai cars, but I continue to buy them because of the service department. Excellent! More
Had a very great experience buying my car. The staff was willingly to stay late on a Saturday night even after they had closed. Charles my sales guy was great and i really liked the business lady she made willingly to stay late on a Saturday night even after they had closed. Charles my sales guy was great and i really liked the business lady she made me very comfortable with the whole experience th. Thank you More
They always take care of you I have two Hyundais and now a Ford; I take everything there as they always take care of me and are so pleasant to deal with. Thank you. I have two Hyundais and now a Ford; I take everything there as they always take care of me and are so pleasant to deal with. Thank you. More