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O'Brien Hyundai of Normal

Normal, IL

4.9
155 Reviews

600 Greenbriar Dr

Normal, IL

61761

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Showing 155 reviews

December 01, 2024

Whether I am there for service or sales, the employees go out of their way for a great experience. James and service and Michelle and sales are my favorites! More

by Pwilder99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Michelle
Dec 02, 2024 -

O'Brien Hyundai of Normal responded

Thank you for the five star review! We are glad that Michelle and James always makes sure that you have a great experience with us whether you are here for sales or service. We appreciate you!

November 30, 2024

Thank you Brad McElroy. Thank you Gator. I needed to buy a car quick. My family, who buys new cars from O'Brien contacted their guy-Kevin Burlin. After learning what kind of More

by golfer794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McElroy, Kevin Burlin
Dec 02, 2024 -

O'Brien Hyundai of Normal responded

Thank you for sharing your experience with us! We’re so glad to hear that Gator (Kevin Burlin) was able to help you find the perfect car quickly and make the process both fun and memorable. It’s great to know you had a stress-free experience and that everything went smoothly from start to finish. We’re also thrilled that Brad McElroy and the rest of the team could assist you along the way. Thank you for choosing O'Brien Hyundai, and we look forward to helping you again in the future! Enjoy your Hyundai Azera!

October 31, 2024

Steve was extremely helpful with the car buying process. I love my new palisade, very spacious. More

by Gabi.m.hernandez.219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve B
Oct 31, 2024 -

O'Brien Hyundai of Normal responded

Gabi, It's great to hear that Steve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Brien Hyundai of Normal!

October 31, 2024

Everyone at the dealership was so nice and helpful also loved working with Steve Bowers. More

by Adisonm.abowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve bowers
Nov 01, 2024 -

O'Brien Hyundai of Normal responded

Thank you for the five star review! We are glad that Steve Bowers was nice and helpful. We appreciate you!

October 01, 2024

Steve Bowers and the team at Hyundai were great with helping me buy my new car. Made the process smooth and easy. More

by Adisonm.abowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bowers
Oct 01, 2024 -

Adisonm.abowers responded

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Oct 01, 2024 -

O'Brien Hyundai of Normal responded

Adison, It's fantastic to hear that Steve provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing O'Brien Hyundai of Normal!

September 30, 2024

Very clean facility with friendly staff. Steve was a great help with looking at the new Palisade. More

by Simmons485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve B
Sep 30, 2024 -

O'Brien Hyundai of Normal responded

We are so glad that Steve had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 25, 2024

I had the best experience at O Brien Hyundai. My salesman Erick was the best. More

by Ckelly8672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
Feb 25, 2024 -

O'Brien Hyundai of Normal responded

Thanks for sharing about your experience with O'Brien Hyundai of Normal. Erick and our team appreciate your business and hope to see you again soon!

December 27, 2023

Had a great experience at O'Brien Hyundai a Bloomington Jim Stevens was very knowledgeable and a great help Took his time to explain everything was very courteous and non-pushy bought a 24 Santa Cruz Great More

by kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
Dec 27, 2023 -

O'Brien Hyundai of Normal responded

Thank you for the 5 star review. We appreciate you!

August 30, 2023

Had a great experience at O'Brien Kia of Bloomington. Jason Williams very knowledgeable and got me into my forever car. I love it More

by evehursey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams at O'Brien Kia of Bloomington
Aug 31, 2023 -

O'Brien Hyundai of Normal responded

Thank you, Eve, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at O'Brien Hyundai of Normal are glad to have you as a customer.

July 06, 2023

After our car threw a piston on I-55, and had to be flat-bedded to the closest Hyundai dealership, O'Brian's, we were unsure what to expect...but they have put all the stress to rest. We had to get a More

by E&G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G. & Etta
Jul 07, 2023 -

O'Brien Hyundai of Normal responded

We really appreciate you taking the time to leave us this review! These are the stories that keep us motivated to continue providing a truly exceptional experience to all of our customers and we are so happy to hear that you had great experience with Joe, Etta and our service department! We are looking forward to seeing you again in the future!

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