NYE Ford

My initial interaction with Trisha was outstanding. She always called back to answer any questions I had prior to my 2-1/2 hour drive to their dealership. On my way there she informed me I would be wor She always called back to answer any questions I had prior to my 2-1/2 hour drive to their dealership. On my way there she informed me I would be working with salesman named Jeff. Shortly after speaking with her, Jeff contacted me and informed me he would have the vehicle cleaned and warmed up in the showroom bay. Unfortunately, when I arrived the truck was coved with salt and dirt and snow. I asked how I was supposed to make a reasonable decision on purchasing the vehicle when I couldn’t even see the paint job below the windows. Jeff’s response was do you still want to test drive it? After driving all that distance i said yes. During our drive which initially he wasn’t going to go with me, he said absolutely nothing during the test drive unless I asked a question. To say the least I couldn’t be more disappointed. They knew I was bringing my title for a trade and if the numbers worked out I was taking the vehicle home. I guess if I had a customer driving all that way informing me they were going to buy a vehicle I probably would’ve made sure it looked presentable and talked to the customer. Terrible experience!!! More

Please stop sending me these surveys if I have a problem or concerns I will address it with the dealership not with a survey or concerns I will address it with the dealership not with a survey More

I am grateful for the men and women professional at Nye Automotive who take the time to ensure their customers are happy. Automotive who take the time to ensure their customers are happy. More

Keri was great and kept me updated with my truck and let me know when it was ready me know when it was ready More

Best attitude I’ve seen from a service advisor. Always happy to see me and constant communication Always happy to see me and constant communication More

Both of the service writers are great and easy to work with always have a good attitude with always have a good attitude More

The service staff were polite, courteous, and very friendly. They kept me informed of the status of my vehicle at all times. friendly. They kept me informed of the status of my vehicle at all times. More

Very pleasant staff. Extremely efficient at what they do. Got me right in. Very satisfied with the service. Extremely efficient at what they do. Got me right in. Very satisfied with the service. More

Keri is an amazing advocate to have on your side when it comes to the warranty companies honoring the warranty. Keri stayed in contact with me every day and work relentlessly to make them fix my vehicle. comes to the warranty companies honoring the warranty. Keri stayed in contact with me every day and work relentlessly to make them fix my vehicle. Keri and I became fast friends and I would recommend her to have in your corner. More

Klayrissa and Michele were very friendly, charismatic and knowledgeable during my service visit. I always enjoy seeing the girls at the counter! knowledgeable during my service visit. I always enjoy seeing the girls at the counter! More