Nucar Volkswagen of Norwood

Smmoth Transaction - No Pressure I went to VW Gallery to look at a 2008 Passat. The dealership team was kind, professional, and created a welcoming experience. My salesman, Eddie Ad I went to VW Gallery to look at a 2008 Passat. The dealership team was kind, professional, and created a welcoming experience. My salesman, Eddie Addeche, was attentive, honest, and understood the car very well. He was a pleasure to work with. More

Volkswagen gallery This is the second time in my life where I walked into a dealership and had no issues no bull and was treated with respect and no hassle deal I have f This is the second time in my life where I walked into a dealership and had no issues no bull and was treated with respect and no hassle deal I have found a new home to buy my vehicle it was simple this is what I want and what can we do price was great and all dreams of hassle free where met also the first time that happened I bought a truck and still have it More

Extremely happy first time car buyer VW Gallery was my first and last shop for buying my CPO Jetta. All the employees were very respectful. I worked with Sami EL-Houchaimi and he had the VW Gallery was my first and last shop for buying my CPO Jetta. All the employees were very respectful. I worked with Sami EL-Houchaimi and he had the car I wanted to test drive all ready to go when I showed up for the test drive. I did not need to test drive any other cars nor shop around at other dealers. I would highly recommend this dealership! More

Happy Jetta Owner Yesterday I went the the VW gallery to test drive two cars that I had seen online. I was greeted by Eddie Adeche, who was very pleasant. He was able t Yesterday I went the the VW gallery to test drive two cars that I had seen online. I was greeted by Eddie Adeche, who was very pleasant. He was able to give me meaningful information about the cars and treated me well. Because I had done research online the narrowing process was pretty easy. I was able to find a car for a good price with even more amenities than I wanted. I was satisfied with the price of the car and worked with Paul Valenti to come up with a financing plan that I could afford. Paul was flexible and understanding. Once it was clear that I was going to leave with a car Eddie cleared out my old car and transferred all of my items to my new car and cleaned out my floor mats! I have a little bit more paperwork to complete this week but I expect that to go smoothly. I am really pleased with my experience at the gallery and plan to go back for service. More

Please more balloons, they make me want to buy a car Found the car I was looking for on Autotrader.com and walked into the dealership on Saturday, they didn't have the car that they were advertising on t Found the car I was looking for on Autotrader.com and walked into the dealership on Saturday, they didn't have the car that they were advertising on the internet, instead they had one with 97k miles, which the sales person Eddie, argued with me was like buying a new car. I said that at 97k the repairs would be endless since it was approaching 100k in less then a year. When I said no to that car he moved on to trying to sell me a new car that was out of my price range and out of my month payment budget. I told him I could put 5-6k down and wanted my payment to be under 300, after several minutes of him going in and out of two different offices he came back with an offer of 7k down (1k more then I had said) and a payment over 300 a month (again more then what I had asked for) I told him all of this was out of my price range and if he got something in that was in my budget to give me a call. Instead of leaving it like that he continued to ask me WHY WHY WHY WHY WHY, I didn't want to make this deal it was a new car and that I would never find anything this good again. ( I found one 10k cheaper down the street) after several minutes of this back and forth I had to stand up to end the conversation and walk out. I would never recommend anyone go to this dealership again!!!! More

Hands down best car buying experience I worked with client adviser Ed Addeche and, Finance Manager Paul Valenti when I bought my certified pre-own VW Tiguan. After my horrible experience b I worked with client adviser Ed Addeche and, Finance Manager Paul Valenti when I bought my certified pre-own VW Tiguan. After my horrible experience buying my first car from Ford two years ago, I was extremely un-easy about car shopping again. VW Gallery in Norwood was a breath of fresh air. Ed spoke to me with respect, and concern about my needs as a customer. He went above and beyond to make sure I was satisfied with my purchase. I couldn't have asked for a better car sales man, and not many people can say that. He was not pushy, or cheap, instead he was extremely professional and demonstrated what car shipping is all about. The customer. Paul Valenti also went above and beyond his call of duty. When helping me finance he gave me multiple options and went out of his way to find the BEST plan for my budget. His kindness, and knowledge made me feel at ease, and HAPPY to be buying a car, like one should feel when purchasing. I also got the pleasure to meet with the GM, Jack Dafonseca, who like Ed, and Paul was humble, and kind. Just an all around a down to earth kind of guy. If you are looking or even thinking about purchasing a VW, these guys are the ones to work with. I will make the trip to Norwood anytime I need assistance on my VW because they have my trust. More

Good luck with your warranty/repairs Everything was fantastic until coming in for maintenance. Absolutely horrific. Grease stains on interior @ 30k. failed to even service car @ 20k (they Everything was fantastic until coming in for maintenance. Absolutely horrific. Grease stains on interior @ 30k. failed to even service car @ 20k (they actually drove it into shop, brought it out 40 mins later with no sticker and service engine on), a week later the cv joint had an issue due to no lubricant applying because of shotty quick work. We didn't report, thinking to take.a higher road. Not over yet.....@38k (2k over the warranty) they refuse to goodwill any parts for the exhaust flap that sticks from salty roads. Made my wife cry on the phone dealing with their service manager. Definitely don't recommend. More

Happy owner of a Jetta Wagon I love it ! Thanks to an amazing salesman, Joe Hanlon,with his incredible attention to detail,he made the whole experience of buying a car, painless I love it ! Thanks to an amazing salesman, Joe Hanlon,with his incredible attention to detail,he made the whole experience of buying a car, painless ! The entire team did a great job....clearly the Gallery has what it takes to make customers happy ! Many thanks to all of you More

Happy Customer!!!!!!!!! Great Service and Friendly Staffs!!!...We bought a GTI here about two days ago and we couldn’t been more happier!... Eddie our sales rep…he was AWESOM Great Service and Friendly Staffs!!!...We bought a GTI here about two days ago and we couldn’t been more happier!... Eddie our sales rep…he was AWESOME!!!!! We have gone to two different dealerships that day and what a waste of time that was. WE should have just come straight here! They don’t play games with you and they don’t waste your time……I have nothing but good things to say about them…I will definitely go back and I highly recommend them to all my friends and family! I also want to say thank you to Paul, Jack and Nick…..for all working together as a great team…. HAPPY CUSTOMER HERE!!! More

Great customer service at the dealership. Friendly atmosphere and the gentlemen I worked with did everything they could to make the purchase as smooth as possible in the situation I was in. atmosphere and the gentlemen I worked with did everything they could to make the purchase as smooth as possible in the situation I was in. More