Nucar Volkswagen of Norwood

Attentive helpful and happy team The new car purchase process was one of the best I have experienced. Jamahl as a sales person was the right combination of advocate and negotiator in The new car purchase process was one of the best I have experienced. Jamahl as a sales person was the right combination of advocate and negotiator in my transaction. Samantha in service had the same warmth and acumen as Jamahl. Clearly there is a positive culture at Volkswagen Gallery. More

Technology support with Jamahl Lewis My salesman said I had the best in Jamahl for a lesson on my new VW Beetle latest technology AND I did!! Jamahl answered all my questions with ease an My salesman said I had the best in Jamahl for a lesson on my new VW Beetle latest technology AND I did!! Jamahl answered all my questions with ease and helped me figure out and set everything to personalize my new Beetle to my individual needs. I left feeling great about my new car. Most important was knowing that if I had more questions I could certainly call or email. This kind of attention to the details and customer needs is the reason I keep coming back to VW Gallery! Thanks Jamahl and Tony. More

Great customer service from Scott Santos sales man. Scott Santos treated me and my family with the best respect and help you can possibly get, awesome sales man always helpful and eager to answer any qu Scott Santos treated me and my family with the best respect and help you can possibly get, awesome sales man always helpful and eager to answer any questions asked. The process was made easy thanks to Scott. If you are looking into a car this is the place to go, I highly recommend you ask for Scott Santos. More

Easy, helpful and trustworhty Brian Labrecque was my dealer, and assisted me through each step toward purchasing a Certified Pre-Owned VW Passat. He was genuine, trustworthy...and Brian Labrecque was my dealer, and assisted me through each step toward purchasing a Certified Pre-Owned VW Passat. He was genuine, trustworthy...and extremely helpful in my search for the perfect car in regard to my needs. More

Customer friendly The service and attention to follow up is top notch.They make you feel like a valued customerYulissa is an asset to your dealership will definitely go The service and attention to follow up is top notch.They make you feel like a valued customerYulissa is an asset to your dealership will definitely go back More

Yulissa was outstanding! I have had VW's since 1997. I just bought my 2010 Passat Wagon off of lease. My car started to shake on 128 S-my check engine light went on as well I have had VW's since 1997. I just bought my 2010 Passat Wagon off of lease. My car started to shake on 128 S-my check engine light went on as well as the EPC code. I pulled over but decided on the spot to head the VW Gallery as I was an exit away. Once I got off the highway, my car would not accelerate and I was towed in. I called Yulissa to give her heads up my car was come in about 15 minutes. She was responsive, cool headed, and super supportive. I never felt like the Gallery was too busy to take me. They worked on it immediately. She researched that I most of the issue was covered under my extended warranty. Communication was great. I felt like I brought my car in to be detailed vs the anxiety and worry of how catastrophic the repair could be. This was a wonderful experience. More

Feeling Confident With all the driving I do as a single women, I like to know that my car has been given the once over checking all fluids, tires, brakes, etc. Since I With all the driving I do as a single women, I like to know that my car has been given the once over checking all fluids, tires, brakes, etc. Since I purchased my car at Volkswagen Gallery 7 years ago, I have been impressed with the professionalism of the staff and trust their advice. My concern going forward is not having a comp car during my service. When this was not offered anymore, I cried!!! The stress of having to drive from Hopkinton and find someone to pick me up has been a huge nightmare!!! That service not only gave me transportation but possible trade in options to consider. More

Best VW Dealer ! Service at this Dealership is outstanding. Yulissa is very knowledgeable, expert in her field. VW Gallery is tops in my book for VW Service/Sales. Service at this Dealership is outstanding. Yulissa is very knowledgeable, expert in her field. VW Gallery is tops in my book for VW Service/Sales. Would not recommend any other place to have your VW serviced. More

Wouldn't buy anywhere else I have been a loyal customer to VW for many years and since moving to my new home 7 years ago I have had all of my service done at VWGallery Norwood. I have been a loyal customer to VW for many years and since moving to my new home 7 years ago I have had all of my service done at VWGallery Norwood. I have also purchased my last 2 cars from them and would not hesitate recomending them to anyone. Exceptional service and very trustworthy. A true 10 experience. More

Pleasurable experience This being my 10th vehicle purchase I’ve been to quite a few dealerships, I’d have to say most weren’t a pleasurable experience. That being said VW Ga This being my 10th vehicle purchase I’ve been to quite a few dealerships, I’d have to say most weren’t a pleasurable experience. That being said VW Gallery wasn’t like the rest. They provided a very comfortable experience and Brian Labrecque made me feel right at home. He had a very laid back approach and wasn’t pushy. I was in and out of the dealership in the same day with a new car. More