Nucar Volkswagen of Norwood

2 Lies and an insult made me walk Strike 1: Salesman no show. Salesman confirms an appointment with me via text, knowing he would not be there. Why does that matter? We’d been trading Strike 1: Salesman no show. Salesman confirms an appointment with me via text, knowing he would not be there. Why does that matter? We’d been trading messages the previous week, and my visit to the dealer was contingent on his honoring a preliminary deal on the vehicle purchase price. Strike 2: The salesperson who greeted me assured me he would honor whatever quote I had received. I asked him to find the car in a different color. He said “found it!” and then walked back on the deal. (Don’t worry, we’re not done with this guy yet.) Strike 3: (welcome back strike 2 offender) First question to me: “So, are you a full time mom?” Mic drop. Goes up in flames. More

Honest & helpfull sales rep. Worked for 2 weeks to find the right used car for our daughter. Jamahl spent alot of time looking for a car in our price range and a style we wanted. Worked for 2 weeks to find the right used car for our daughter. Jamahl spent alot of time looking for a car in our price range and a style we wanted. Pleasure to deal with!! More

Urgent dead battery My car died I called the dealership. Sam was repsonive and understanding in my time of stress and she was unbelievably helpful, so grateful for her My car died I called the dealership. Sam was repsonive and understanding in my time of stress and she was unbelievably helpful, so grateful for her i luckily got to drove my car over and they took my car right away gave me updates very often and guidance with the next steps and very truthful and honet5. I ended up leaving the car there but before Sam left she called with an update and the next steps for the night. they called me the next day and by 10 AM the next day my car was all set. This dealership is so helpful and considerate. More

Love my new car! Buying a new car is a big decision and Brian Labrecque made it easy and assuring. I told him about my previous experiences at other dealerships that w Buying a new car is a big decision and Brian Labrecque made it easy and assuring. I told him about my previous experiences at other dealerships that were TERRIBLE! He listened and made sure this time was different. I told him my top 3 must haves and after testing driving 2 cars, I finally found the one! I had a trade in and he got me more money then what I asked for and he gave me a deal on my new purchase. He worked with what I had and did not pressure me. It was a pleasure doing business with him and I highly recommend norwood Volkswagen! More

Outstanding! My husband and I worked with Eddie Addeche during our buying process and he was unbelievable! He showed us the exact cars we were looking for and work My husband and I worked with Eddie Addeche during our buying process and he was unbelievable! He showed us the exact cars we were looking for and worked with us (very patiently) to make a deal! We love our Atlas and it’s all thanks to Eddie! If you go to Volkswagen Norwood, ask for him! More

Happy returning customer! I just leased a 2019 JETTA! My salesman, Brian A. Labrecque walked me through the entire process from start to finish! Great deal and a smooth proces I just leased a 2019 JETTA! My salesman, Brian A. Labrecque walked me through the entire process from start to finish! Great deal and a smooth process. Highly recommend them! More

Used car bait and switch Connected with sales manager ,client manager on two used VW Jettas on a Friday confirmed to go in and look at those cars at noon on Sunday and after m Connected with sales manager ,client manager on two used VW Jettas on a Friday confirmed to go in and look at those cars at noon on Sunday and after much scrambling around they confirmed that both cars were not part of their inventory and longer. Although looking at the online inventory they were still there. They used these vehicles to just get us in the door. What a poor way to operate as well as a total waste of time and effort. Do not do business here. Sorry my opinion. More

Service visit Needed to have 2 tires replaced. Samantha is always great to deal with. She is incredibly helpful and does a great job explaining issues. Thanks! Needed to have 2 tires replaced. Samantha is always great to deal with. She is incredibly helpful and does a great job explaining issues. Thanks! More

#TEAMSAMANTHAB Prime Volkswagen of Norwood has the most Top rated Advisor in the business, Yes ladies and gentlemen, i am talking about Samantha B...the most Knowle Prime Volkswagen of Norwood has the most Top rated Advisor in the business, Yes ladies and gentlemen, i am talking about Samantha B...the most Knowledgeable, Kind, Helpful, Respectful, Caring, Advisor I have ever met hands down. And i think you will agree if your interested in good Dealer service, as they offer more than service to the VW there. So if your interested in having a good car doctor, treat your vehicle to the Car Whisperer at Prime Volkswagen of Norwood and see SamanthaB. My Toyota and I are very happy there. 🙂? More

Brian was awesome- everything was quick and easy Just bought a used Jeep Wrangler from here for a great price, that I love! Brian Labrecque helped me with everything - he was clear, efficient and eas Just bought a used Jeep Wrangler from here for a great price, that I love! Brian Labrecque helped me with everything - he was clear, efficient and easily reachable via phone. He made the whole experience easy and made sure to answer/follow up on all of my questions and concerns. Definitely ask for him as your salesperson. More