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Nucar Volkswagen of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.5
598 Reviews
The team at Nucar Volkswagen of Norwood would like to welcome you to our dealership in Norwood, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks count on the high-quality vehicles and services found at Nucar Volkswagen of Norwood, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1280 Providence Hwy

Norwood, MA

02062

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Showing 598 reviews

November 27, 2024

Pressure to buy extended warranty was so bad I was moments away from walking out of the dealership. Also the salesperson told me tons of mechanics knew how to work on electric cars and they are easy t More

by CAIT_SCANlon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Garas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. While we aim to provide all the necessary information about extended warranties to help customers make informed decisions, we apologize if this came across as high-pressure. It’s important for us to clarify all options, but we understand your frustration if it felt excessive or impacted your schedule. Regarding the differing perspectives on EV maintenance, we strive to give customers a complete picture, and we’ll work on ensuring consistency in our communication. If there’s anything further we can do to address your concerns, please give us a call at 833-854-8541. Your feedback helps us improve.

November 16, 2024

The purchase process was fast, smooth, and very professional. The team here is amazing and they offer amazing service and are very flexible. Matt helped make the process easy to understand and sped More

by CF. lash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your fantastic feedback! We’re thrilled to hear that your purchase process was fast, smooth, and professional. It’s great to know our team provided amazing service and flexibility. Enjoy your new vehicle, and we look forward to serving you again!

November 14, 2024

He's a great salesman. Very knowledgeable and polite. I really enjoy driving my VW. Thanks again. More

by DMoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Connor, Eddie Campana
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Nov 14, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support!

November 05, 2024

Everyone was really nice! The place was well kept and my salesman Keven was great! More

by bethanymorgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven Rodriguez
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Nov 07, 2024 -

Nucar Volkswagen of Norwood responded

Thank you so much for the wonderful review! Your feedback means so much to our team!

November 03, 2024

prompt, attentive, courteous service reasonable service charges services suggested within tresonable maintenance periods, never pushed 5 year service customer More

by DRAGOTAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto!!!!
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Nov 04, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for being a loyal customer over the past five years! We're glad to hear you've consistently received prompt, courteous service with reasonable charges. We look forward to continuing to serve you!

November 02, 2024

The dealership has awesome service and great delivery service team is very helpful and great More

by GAWZHN_GOLF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the kind words! We're thrilled to hear you had a great experience with our service and delivery team. We look forward to helping you again in the future!

October 29, 2024

Always helpful courteous patient with my questions easy to schedule appointments always on time shuttle to and from More

by RIADAUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Campana
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Nov 01, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the kind words! We're glad to hear that our team provides helpful, courteous, and timely service, making your experience smooth from start to finish. We look forward to continuing to assist you!

October 28, 2024

I am happy to have bought my car there, since 2021 I have taken my car to service and they are super friendly and professional, thank you More

by Carol Cristancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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Oct 29, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're delighted to hear you've had such a positive experience with our service team since 2021. We look forward to continuing to take great care of you and your car!

October 27, 2024

It’s great dealership and very helpful, friendly, honorable. They have great deal and affordable More

by GAWZHN_GOLF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the wonderful feedback! We're thrilled to hear you enjoyed our friendly, helpful service and found our deals affordable. We look forward to serving you again!

October 12, 2024

Poor customer service, never responds. Been waiting since June for parts and they never provide updates. You must chase them down. More

by tm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback, and we sincerely apologize for the poor communication and delays you've experienced. This is not the level of service we strive for, and we’d like to resolve this issue as quickly as possible. Please give us a call at 833-854-8541 so we can provide you with an update and make things right. Thank you.

Oct 19, 2024 -

tm responded

I tried calling on Thursday morning and once again (always) had to leave a voicemail. No one ever answers the phone, has never happened once when I’ve called. Waiting to hear back. I also went in person again a week ago on Saturday, spoke to some who promised a response on Monday, nothing.

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