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Nucar Volkswagen of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.4
618 Reviews
The team at Nucar Volkswagen of Norwood would like to welcome you to our dealership in Norwood, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks count on the high-quality vehicles and services found at Nucar Volkswagen of Norwood, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1280 Providence Hwy

Norwood, MA

02062

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Showing 618 reviews

February 04, 2025

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay More

by joe.pimental
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We apologize for the oversight and understand your frustration. Please reach out to us directly at 833- 854-8541 so we can ensure your refund is processed as soon as possible. We appreciate your patience and your business!

February 01, 2025

My Jay was amazing. I came in there with an exact idea of what I wanted and he was able to deliver exactly that. More

by navissiajaggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Nucar Volkswagen of Norwood responded

Your satisfaction is our priority! Thanks for the 5 stars!

January 31, 2025

Thanks to Sebastian only I waited from October to January With great frustration I had one interaction with him and he took care of getting my car serviced I had 3 episodes of accidents because More

by v.whitecooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian in service
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Feb 04, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for sharing your experience. We're sorry to hear about the frustration you faced and appreciate your patience. We're glad Sebastian was able to assist you, but we’d like to learn more about your concerns. Please give us a call at 833-854-8541 so we can address this further. Thank you.

January 27, 2025

The dealership experience was exactly as I expected. Everyone was professional and the space was clean and inviting. More

by oenghusxiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your review! We're glad to hear that your experience met your expectations and that our team provided a professional and welcoming environment. We appreciate your support and look forward to serving you again in the future!

January 26, 2025

Bad customer service I don’t want to come over there first time I be there bad experience More

by LAURENFILS85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Dryden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Nucar Volkswagen of Norwood responded

We’re sorry to hear about your experience and regret that it didn’t meet your expectations. Providing excellent customer service is our top priority, and we’d appreciate the opportunity to learn more about what happened. Please give us a call at 833-854-8541 so we can address your concerns and work towards making things right. Thank you.

January 22, 2025

I don’t know what to write besides good service in sales but I never did get the breakdown invoice I’ve been requesting. Great car! More

by Barb1122
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We're glad to hear you had a great experience with our sales team and are enjoying your new car. We apologize for any delay in getting your breakdown invoice and would be happy to assist you with that. Please reach out to us at 833-854-8541 and we'll make sure you receive it as soon as possible. We appreciate your patience and look forward to assisting you further!

January 22, 2025

They performed the service efficiently, they took care of a small trim fix I mentioned free of charge, and did not try to upsell me on unneeded services. I am happy. More

by Tiguanist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your wonderful review! We're glad to hear that you had an efficient service experience and that our team could take care of your trim fix at no extra cost. We always strive to provide honest and transparent service, so it’s great to know you’re happy with your visit. We appreciate your support and look forward to serving you again!

January 21, 2025

Sales person was great! Waited for hours to see the finance person. Very frustrating process. Would not return. More

by LAURA.WELZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We're glad to hear you had a positive experience with our salesperson, but we're truly sorry to learn about the long wait time and frustration you experienced with the financing process. Your feedback is valuable, and we’ll be reviewing it to improve our processes. If you'd like to discuss your experience further, please feel free to reach out to us at 833-854-8541. We appreciate your time and hope to have the opportunity to better serve you in the future. Thank you.

January 17, 2025

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

by vamaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Bernardin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mugford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salkovitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Nucar Volkswagen of Norwood responded

We're sorry to hear that your experience with us did not meet your expectations. We understand how frustrating delays can be, and we sincerely apologize for any inconvenience caused. Please give us a call at 833-854-8541 so we can better understand your concerns and work towards a resolution. Your feedback is important to us, and we appreciate the opportunity to make things right.

January 13, 2025

The service advisor gave my car the attention it needed. Alberto will call me when the parts are in to do the repairs. More

by RHOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Pagan
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Jan 14, 2025 -

Nucar Volkswagen of Norwood responded

We’re so grateful for your 5-star review. It was a pleasure serving you, and we hope to see you again soon!

Jan 14, 2025 -

RHOEMAIL responded

Can you give me an update on the status of the parts?

Jan 14, 2025 -

Nucar Volkswagen of Norwood responded

To help you get the most up-to-date information give us a call at 833-854-8541. Thanks!

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