Nucar Volkswagen of Norwood

They are great when it comes to scheduling. I was very happy with my appointment. I was very happy with my appointment. More

They were really easy to work with. I was able to communicate with them over text messaging and email as well as the phone. James, understood who I was as a buyer and made the process v I was able to communicate with them over text messaging and email as well as the phone. James, understood who I was as a buyer and made the process very easy. Val was the manager there. I found him to be a likeable guy who did his job well. They were definitely interested in working with me and finding a deal that was comfortable for both them and myself. More

Great customer service and experience over the phone and better in person. Many thanks to Kassidy Maurice for making the process hassle-free. better in person. Many thanks to Kassidy Maurice for making the process hassle-free. More

Prompt understanding and very communicative with no pressure to buy. Will buy from them in the future again! pressure to buy. Will buy from them in the future again! More

Kassidy Maurice was the rep who helped us with the car. Loved her smile and efficiency i dealing and explaining everything. My daughter felt as she can go and take care of her car now as she knows someone Loved her smile and efficiency i dealing and explaining everything. My daughter felt as she can go and take care of her car now as she knows someone who genuinely will help.she helped us negotiate the price and the car was fixed in a few days, ready for my daughter to go back to college. We had a great experience and I know we will be back as we have 3 Tiguans in our family. Thank you Kassidy!! More

Had my Tiquan serviced for its 50,000 mile check up. Danielle in service was especially helpful, as was Laura. Am disappointed my water pump had to be replaced. It was covered under warranty, but I lost Danielle in service was especially helpful, as was Laura. Am disappointed my water pump had to be replaced. It was covered under warranty, but I lost a day’s use and had the issue getting rides to and from the dealer. More

Very prdanized, informative and pleasant people to work with. Very good value for the money. with. Very good value for the money. More

I bought two new 2023 VW this past week from Nucar VW of Norwood. My sales consultant James Christoford was extremely professional, courteous, and very helpful. All the staff that work there are profession Norwood. My sales consultant James Christoford was extremely professional, courteous, and very helpful. All the staff that work there are professional and helpful. I highly recommend this dealership if you are looking for a new car. Look forward to working with them in the future. Gene M. More

Experience buying a new Jetta was seamless. Michael Garas was great. Easy to deal with. Super helpful. Michael Garas was great. Easy to deal with. Super helpful. More

PSA for anyone who has had work done at Nucar VW service center in the last two months or is planning in the future. Four days after standard service the brakes in my VW Golf failed (completely) - luckily I center in the last two months or is planning in the future. Four days after standard service the brakes in my VW Golf failed (completely) - luckily I was driving on an empty road at the time and didn't hit anyone. After getting my car towed to another service shop we found a wrench that had been left in after changing the brake fluid. I took the vehicle back to let the service department know. As you can expect at the time I was told this "never should have happened" and the shop would do everything they could to "make this right" including refund on the service. Two months later nothing but a run around and empty promises. Please do yourself a favor if you recently had work done here - have someone independent check it out; they clearly have low standards / no shame in leaving a car in a state that could have killed my entire family. More