Nucar Toyota of North Attleboro

The WORST (I can't write that word large enough) car-buying experience in 40 years of doing this. We made a down payment on a car to be delivered "within the week." A week later no car, no salesma car-buying experience in 40 years of doing this. We made a down payment on a car to be delivered "within the week." A week later no car, no salesman (Jim, who quit the same day he sold us a car), but they did bank the down payment promptly. I called 8 days after the down payment and nobody knows what's going on. John takes over, promises delivery of the car within 48 hours. John quits the next day. I call 48 hours later, Fayiz comes in to clean things up. Promises the world, delivers New Jersey. These guys are very "friendly" -- they'll promise you anything. Meanwhile, 14 days after we made the down payment on a new car, we're told "It will be ready in 3 days." They did take delivery of the car and are now installing additional equipment we had ordered. We were told when we made the down payment that the additional equipment had been ordered and would be in within 48 hours. 14 days later we discover no equipment had been ordered and none was in stock. We also discovered that several forms we should have been given initially had not been provided, so we've taken care of that. Last night we were promised a call this morning to give us an update on the equipment order and installation. It's 1:10 p.m. No call; nor do I expect one. I can call, but I know they'll say anything to get me on the line. Instead I'll make yet another trip down there and stay until I get visual proof that what I'm being told is true. We would not have gotten this far had I not gone down to the dealer last night and refused to leave until I had written confirmation that everything that could be done to that point had been done and had written documentation on it. We were there nearly three hours. They kept making assurances that things were in order, and we kept discovering new items that had been overlooked or left undone. We like the car, HATE the dealer. We can only hope -- without any foundation for doing so and in spite of all evidence presented to this point -- that the service side of the business will be better. More

Our overall experience buying a new Toyota Tacoma from Boch Toyota South was very good. Our salesman Benjamin Overton was professional and courteous and worked hard to find a deal that was good for both u Boch Toyota South was very good. Our salesman Benjamin Overton was professional and courteous and worked hard to find a deal that was good for both us and the dealership. We felt that the dealership was very customer friendly, service oriented, and most importantly transparent and honest. We had not planned on financing through Toyota but decided to after dealing with the finance manager Charles Ronga. Mr. Ronga was professional and helpful and presented us with financing terms that were comparable to what we were expecting to get elsewhere, but simplified the process allowing us to be able to drive away in our new truck that day. This was very helpful considering we live 50 minutes away from the dealership. Our only complaint about the process was to do with the communication between the online sales team from the dealership, which we had created the P&S with, and the actual floor sales team. The actual dealership did not seem to have any record of our appointment, and therefor was not expecting us when we arrived. This added some confusion and time to the process. The experience as a whole was excellent and we never felt pressured at any point in the sale. Our thanks to Benjamin Overton, Charles Tonga, and all of the friendly and courteous staff at Boch Toyota South. We would definitely recommend this dealership to friends and family. More

The quantity of cars available to choose from on the dealer's lot is vast. I found that I found the car that was right for me with all the extra gadgets that I never thought I needed but am very pleas dealer's lot is vast. I found that I found the car that was right for me with all the extra gadgets that I never thought I needed but am very pleased with. Match that fact with very friendly service. I would highly recommend Bock for the service and the cars on the lot. More

No tricks, no gimmicks, no pressure. Just helpful, No tricks, no gimmicks, no pressure. Just helpful, instructive professionalism. The only problem I've experienced with this experience is this web No tricks, no gimmicks, no pressure. Just helpful, instructive professionalism. The only problem I've experienced with this experience is this website. The requirement to ramble on for 250 characters or have my opinion of the dealership's excellent performance rejected is intrusive, counter productive and controlling. It brings into question this website's true motives. Ah, hah, I see I've completed over 250 characters with worthless verbage. Now my favorable opinion about Jim Roane and Boch Toyota will be accepted by Dealer Rater. More

Having been to 3 other Toyota Dealers in MA in the past two months, I was pleasantly surprised with Boch. They were not pushy, very friendly, professional and extremely helpful. I went in knowing exactly two months, I was pleasantly surprised with Boch. They were not pushy, very friendly, professional and extremely helpful. I went in knowing exactly what I wanted and what I wanted to pay. After 3 counter offers from the dealer, we came to an agreed price which I was quite pleased with. I had two very bad experiences with other Toyota dealers and the 3rd was just unable to beat Boch's price. I highly recommend Boch Toyota and I will definately skip the other 3 dealers the next time I'm in the market for a new vehicle! Thank you Bob Caporizzo for your help in purchasing my 2010 Toyota Corolla and for making the buying experience a pleasant and painless one! More

We knew exactly what we wanted and how we wanted the deal structured. We had a 2004 Prius to trade for a new one, package 3. We know the Prius so we didn't need to drive it or learn about it. Robert was f structured. We had a 2004 Prius to trade for a new one, package 3. We know the Prius so we didn't need to drive it or learn about it. Robert was friendly but businesslike. He is smart and understood our needs and budget. The deal was made quickly and efficiently. More

After being treated like a second class citizen @ Boch Toyota North in Norwood, MA, I started to call other Toyota dealers, from my initial phone call to Boch South in North Attleboro, to the day I picked Toyota North in Norwood, MA, I started to call other Toyota dealers, from my initial phone call to Boch South in North Attleboro, to the day I picked up my new truck the entire process was excellent. Friendliness, courtesy to my situation, product knowledge, work ethic, integrity, customer focus, all of the before mentioned were exceptional traits at this dealership. From the salesperson, to the sales manager, to the financial group to the service department setting up my first service appointment before I left the day I picked up my new truck, all departments are exceptional & I would highly recommend Boch Toyota South as a destination when shopping for a new or used car. In fact my sons godfather has already contacted Jim Roane my salesperson and has started the initial process of buying a new Toyota 4Runner !!! More

Bought a new corolla, got all the features I was looking Bought a new corolla, got all the features I was looking for. Robert Rockwell was excellent to work with! He gave a tour, explained everything an Bought a new corolla, got all the features I was looking for. Robert Rockwell was excellent to work with! He gave a tour, explained everything and they even have a shuttle to the Emerald mall, which I will use while getting oil changes! Best dealership we ever dealt with!!!! More

My experience at Boch Toyota south was excellent. From the time I recieved an e-mail with an internet price on a new Camry to the time I signed all the papers, every one I dealt with was great. The sales the time I recieved an e-mail with an internet price on a new Camry to the time I signed all the papers, every one I dealt with was great. The sales people were all willing to work with me to get the payments where I felt comfortable with and wanted. I ended up with an excellent price for the Camry and for my trade in. They all made a great effort to get me the car at a price I wanted and could afford. The lot has had many choices ( been there twice) on the car you want with the options you want. I choosed Boch because of the service that some one I knew that had bought a car there a few years ago. I experienced the same great service as they did, so I would have to say that they continue to offer great service. I would strongly recommend buying a car from them. More

Attempted to pass off another vehicle as the vehicle that we had agreed on. Then still gave me an inferior vehicle and stated that they would "make it up to me". They never did. Rude gengeral manager who pre we had agreed on. Then still gave me an inferior vehicle and stated that they would "make it up to me". They never did. Rude gengeral manager who pretty much told me to go pound tar. Would not recommend. More