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Nucar Toyota of North Attleboro
North Attleboro, MA
2,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,047 Reviews of Nucar Toyota of North Attleboro
July 24, 2015
Excellent ! Best car experience I have had. Benjamin Overton could not have done more to make my experience any better. He went out of his way to find me the righ Best car experience I have had. Benjamin Overton could not have done more to make my experience any better. He went out of his way to find me the right Rav4, that fit my requirements and budget. He even picked me up at my house to help facilitate the pick up of the vehicle. Doesn't get any better than that ! More
by Dan from Northbridge
Employees Worked With
Benjamin Overton
July 07, 2015
Salesman Well picked up our new RAV4 today beautiful vehicle, we where so impressed with our salesman,Mark Nelson,it was like talking to a friend ,my wife drov Well picked up our new RAV4 today beautiful vehicle, we where so impressed with our salesman,Mark Nelson,it was like talking to a friend ,my wife drove him crazy,or at least tried,but he just took everything in stride..he kinda stood back and let us debate and answered any question,honesly and explained every aspect of the vehicle..Mark made it an enjoyable experience,we would recommend him to. Anyone looking for a car..He is knowledgable and easy going..thanks Mark More
by Palmbaycat
Employees Worked With
Mark Nelson
July 07, 2015
Typical dirt lot tactics Good Morning, while we do love the truck and are happy with it. I am totally unhappy with the process. From the moment I made the inquiry to this p Good Morning, while we do love the truck and are happy with it. I am totally unhappy with the process. From the moment I made the inquiry to this particular SUV , I have been inundated with emails. Over 20 at last count. A half dozen phone calls and text messages. Most wanting to know when I was coming in , what vehicle was I interested in ,so on The irony in this is that when I got there none of these people were there or available. I did meet a salesman but he was just there to take us on a test ride. I was then subject to a variety of strong arm tactics by no less than 3 others. I don’t even remember most of them , except the sales manager. I come to a dealership prepared, I know what my trade is worth, I know what I can afford to pay and I know what the max payment I can afford is. I know my credit score , what I owe on my trade and to whom. I felt I was shown no respect and was completely put off by the fact of how they minimized my trade in. They made me feel like they were doing me a huge favor even talking to me. It took over 2 hours to get a reasonable price on my trade. From $2500 to $7300. WHY!!!!! We then went back and forth over payment and total cost for another hour + again WHY!!!. We thought the sales manager was rude and condescending. He kept using confusing numbers and costs to try and derail us. This left me VERY frustrated and getting increasingly angry. We have excellent credit (~780+ credit score). With this he assured us a great interest rate. We made all the calculations based on 3%. Then without warning and like a slap in the face I get to the finance office and the rate is 3.79% adding about $8-9/month to the payment costing me over $700 over the term of the loan. After almost 4 hours I was so totally upset I was ready to cancel the whole thing and walk out. I confronted the sales manager about the interest rate after finishing up the financing and he couldn’t care less, basically shrugged me off. He lied to my face to pump up the payment. I indicated that since I live an hour away I would not be using the free maintenance offering. I was then told that this is not dealer specific but paid for by Toyota and that they would go over this at delivery. Nothing was said about it. There was NO congratulations on your new vehicle. There was NO “Thank You for your business”. Nothing at all to indicate my business was appreciated. I have purchased quite a few cars over the years and I have never been treated with such disdain. This is in stark contrast to the purchase of my 2011 Avalon at Route 44 Toyota. That was a pleasant easy process that took less than 2 hours from the time I walked in (with all the same info and goals)until I was driving away with the new car. Some of that time was waiting for the car to be cleaned and prepped as all the paperwork had already been completed.. I certainly hope my treatment was not an example of how they conduct business normally. I will be hard pressed to recommend or do business with any Boch dealership in the future. Perhaps $27, 000 is not a lot of money to you, but it is to me and represents a substantial commitment on my part. I feel I should be treated like I am a customer , not someone getting in the way of their day. More
by daveblanchette
Employees Worked With
Magat, Francisco Lapaz
July 04, 2015
Customer Service Claude was very helpful to us. He didn't push us but actually took the time to help us in anyway possible. Not very often when a sales person will Claude was very helpful to us. He didn't push us but actually took the time to help us in anyway possible. Not very often when a sales person will give you this type of attention! The email he sent after our visit even though we did not purchase demonstrated how professional he was! Will return when ready to purchase. More
by Carol31
Employees Worked With
Claude Augmon
June 30, 2015
A $700 fee for paperwork????????? The last couple of times coming into this dealership have been frustrating due to lack of attention and enthusiasm. This last time was to pay off our The last couple of times coming into this dealership have been frustrating due to lack of attention and enthusiasm. This last time was to pay off our lease and after waiting (why not?) we went into the finance manager's office (sorry, he didn't introduce himself) and he started to break down all the additional costs for the purchase. Once he got to the $700 fee for, well I don't really know for what because it was very vague. It sounded like that is the amount that Boch feels they are worth for processing some paperwork. Thanks, but no thanks. Love Toyota vehicles, hate what this place has become. More
by NoFees
Employees Worked With
Don't know since he didn't bother introducing himself
May 21, 2015
Very pleased! Tony was very helpful in answering all my questions and patient as I took my time to make a decision I felt comfortable with. Their price was the best Tony was very helpful in answering all my questions and patient as I took my time to make a decision I felt comfortable with. Their price was the best on the market and their facility was comfortable and inviting. More
by William
Employees Worked With
Antonio Viveiros
May 19, 2015
Unprofessional I called about a used car the guy told me how great the car was ant told me it wasn't ready and to come in the next morning someone called at the last I called about a used car the guy told me how great the car was ant told me it wasn't ready and to come in the next morning someone called at the last minite and told me the car was sold the night before these people are real jerks. More
by Pissed off
Employees Worked With
Ed
May 18, 2015
Bad service and a false listing. I went through the used inventory online and was pumped to go in and test drive a car that seemed perfect. I was really looking for a sunroof and heat I went through the used inventory online and was pumped to go in and test drive a car that seemed perfect. I was really looking for a sunroof and heated leather seats in a certain price range--this car had that and also a navigation system as a bonus! When the salesman (I believe his name was Mohammad) brought up the car for me to test drive (I had already filled out the form and they had my information) it was not at all like the car in their listing. This car contained none of the features advertised. It had cloth seats and no sunroof--very basic. I double checked the VIN of the car and the one in the listing and the salesman checked their inventory and even he had all those options listed. When brought to the attention of a manager, he acted like he barely had time for us and just said "our online inventory is done by a third party and mistakes happen" and they sent us on our way. They had no intention of trying to make the situation right, offer a similar vehicle, or to revise the listing. The worse part is, the false listing is still up! If it had been taken down I wouldn't even bother with the negative review. I will not bother with them in my car search and wouldn't recommend them to anyone I know either. More
by dani
Employees Worked With
Mohammad
May 10, 2015
unprofessional I was shopping for a 2015 tundra, met with pedro i was very unhappy with his customer service he was very unprofessional and he was confrontational an I was shopping for a 2015 tundra, met with pedro i was very unhappy with his customer service he was very unprofessional and he was confrontational and what really upset me was it was in front of my kids. I will contact toyota home office. More
by unprofessional
Employees Worked With
pedro, Carla Moniz
April 30, 2015
Buyers beware of this dealer, he is fake. I was shopping to buy or lease a Rav4 from this dealer. His ad says $59/month and $1990 down or 21,300 to buy. I called them a day before to check if I was shopping to buy or lease a Rav4 from this dealer. His ad says $59/month and $1990 down or 21,300 to buy. I called them a day before to check if they had a Black color and if the deal stands. They fully affirmed me. So I took 1/2 day off work and went there. Then surprises started to pile up, and a surcharge of doc fee, title fee, registration fee to a total of $1,100. I said okay. Since I'm not a recent Grad, another $850. Also, for Black color it will costs $960. I asked why you didn't tell me this over the phone since I asked for this color. Answer was some xx. The lease came to be $6500 for 24 month which is double the price on the ad. Finally, I walked off telling them my wife needs to see this. Although I never mentioned it to my wife. Avoid this dealer at all cost, his ads are completely fake. More
by fred
