Nucar Toyota of North Attleboro

Purchase of a Used Dodge Ram 1500 My wife and I where looking for a used Ram 1500 which is what lead us to Boch Toyota in North Attelboro. Our sales representative Oudom Sengpraseuth My wife and I where looking for a used Ram 1500 which is what lead us to Boch Toyota in North Attelboro. Our sales representative Oudom Sengpraseuth was Knowledgeable, Professional and more importantly kind and extremely helpful. I'm sixty and have been vehicle shopping may times the traits I refer above in a sales person are difficult to find today especially with car sales at least in my experience. More

Corolla service Staff is Very Professional andf was very polite Service was done in good amount of time. Explained what was needed at time of this service. Staff is Very Professional andf was very polite Service was done in good amount of time. Explained what was needed at time of this service. More

60000 mile scheduled service Today's world is very competitive. That being said I feel Boch Toyota South meets the competitive landscape. Friendly service, the quality of work, Today's world is very competitive. That being said I feel Boch Toyota South meets the competitive landscape. Friendly service, the quality of work, professional customer service and competitive prices are all tickets to play. If you want to be in the game these things in today's world are not only expected but required. I don't give reviews very often but made an exception today because I wanted to be clear why my rating is 4 stars which meets my expectations and not 5 stars. More

Great salesman Mark Nelson was the difference in me getting a new lease. He did a great job. James, in finance did a great job also. Bruce Bain Mark Nelson was the difference in me getting a new lease. He did a great job. James, in finance did a great job also. Bruce Bain More

Excellent service Boch Toyota Service is always fast and efficient. When you pull up, it's clearly signed where to take your car. Staff are ready to receive it and conf Boch Toyota Service is always fast and efficient. When you pull up, it's clearly signed where to take your car. Staff are ready to receive it and confirm details of your appointment. Waiting areas are spacious, and there's the added bonus of a quiet room, which I always use. If anything unexpected is found during the service, they always come and discuss their findings, what it will cost to fix and how long it will take. More

Poor customer service I posted this review last December. I'm posting it again for the public benefit. I have bought six vehicles, mostly new ones, from Boch Toyota So I posted this review last December. I'm posting it again for the public benefit. I have bought six vehicles, mostly new ones, from Boch Toyota South over the past 9 years. I had always returned because it was a pleasant experience and I was satisfied with the results. My latest experience was not pleasant and I am not satisfied. Here is a summary. On Nov 26 I placed a $500 deposit on a used Toyota to replace my previous vehicle which was totaled. I was not interested in financing. I explained that when my insurance company delivered the funds,I could pay the balance and take delivery. No time limit was mentioned. As always, they would take care of state inspection and registration. On Nov 30 I get a call from my sales person. He tells me the deal must be completed today because it's the end of the month. Huh? I am totally blindsided. I reminded him of the arrangement agreed on four days ago and I am still waiting for my insurance company (that's another sad story). On Dec 7 I called my sales person to let him know I will have the funds to close the deal on Dec 9. He says OK, no problem. Later that day I get a phone message from his boss saying we need to close this deal today or tomorrow, lots of people are asking about the car. Huh? Blindsided again. Unfortunately I didn't hear this message until the next day. Silly me, after my earlier conversation I was sure there was no problem and didn't check my messages. On Dec 8 I called again to ask what's up with your boss, why is one day such a big deal? He says it was a misunderstanding, his boss didn't know we had an agreement. Huh? On the phone message the boss said they were together as he spoke. On Dec 9 I paid the balance (which included $55 for state inspection) and took the vehicle; they will call when registration is complete. Silly me, I didn't remember that the registration must be complete before getting state inspection. And of course no one mentioned this to me. More on that later. On Dec 14 I get a call from my sales person. He tells me they can't complete the registration without a VIN # check and I have to come over there ASAP so they can do it. I am livid! We could have done this on Dec 9 when I picked up the car. His boss gets on the phone and says, hey we had to wait two weeks for you too - it works both ways. Really!? I always thought these "professionals" were supposed to do their job by taking care of these details for the customers. It doesn't work both ways. Very arrogant and condescending. On Dec 15 I used vacation time to leave work early and arrive at Boch Toyota by 2 PM so they can do the VIN check (the RI registry won't do it after 3 PM). A few days later I have to stop by again to pick up the registration. Again no one mentions the inspection. On Jan 12 I get mail from RI registry for failure to obtain an inspection sticker. Boch Toyota never got the inspection done even though I already paid for it and they had MANY chances to do it. On Jan 13 I called my sales person about the inspection. He was surprised that I didn't get it done yet. He says it's no problem, all I have to do is go get it done myself, bring the receipt to Boch Toyota and they will reimburse it. It took 10 minutes of explaining to make him understand that I already paid $55 to Boch Toyota for inspection and reimbursing me for a second payment doesn't recover that money. They finally arranged to get it done. I had to stop by after work AGAIN and they got it done. End of story. A very stressful and unpleasant experience. My loyalty to Boch Toyota South has ended. More

Customer for life They where great with my needs and expectation and even though I was hard on them I got the deal I wanted and Kenny was very patient They where great with my needs and expectation and even though I was hard on them I got the deal I wanted and Kenny was very patient More

Service above and beyond what I expected Went in for repair of a tire which had a slow leak due to a nail. They also replaced the sensor, which I didn't realize was a problem (fortunately un Went in for repair of a tire which had a slow leak due to a nail. They also replaced the sensor, which I didn't realize was a problem (fortunately under warranty) and performed a complimentary interim inspection. I also needed a new battery for my remote key. Total bill $36. I am a happy camper! Ryan Traynor, the service advisor, was very helpful. I also always feel confident that my car is in excellent running order whenever I have it serviced at Boch Toyota South. More

Bad attitude The salesperson was very pleasant and took the time to explain the different options and how they worked for the vehicle purchased and was very friend The salesperson was very pleasant and took the time to explain the different options and how they worked for the vehicle purchased and was very friendly and obliging. However it was not the same case for the finance manager or whatever the title of the person who provided the purchase and sales agreement, title, etc... He was rude, sarcastic and was not helpful at all. You think a personality would be required for this position as you are dealing with people usually in the process of a takin on a large financial obligation. If it weren't for the dealerships pricing and the fact I already had a lot of time invested in the process, I would have walked away from the dealership. More

Thank you Francisco Lapaz! Thank you Francisco LaPaz, This is our 4th straight lease with Boch Toyota. Francisco LaPaz, was very professional and made the process nice and e Thank you Francisco LaPaz, This is our 4th straight lease with Boch Toyota. Francisco LaPaz, was very professional and made the process nice and easy. Thanks, D. Ortiz More