Nucar Toyota of North Attleboro

Excellent service appointment Courtney was terrific in the service dept. Very friendly, informative, and responsive. The estimated wait time was 1 hour, and it ended up being les Courtney was terrific in the service dept. Very friendly, informative, and responsive. The estimated wait time was 1 hour, and it ended up being less. More

Friendly ,Good service I would recommend the service to friends,waiting is pretty fast,waiting room clean and you can watch tv's and times will go by really fa ,Good service I would recommend the service to friends,waiting is pretty fast,waiting room clean and you can watch tv's and times will go by really fast More

Great service I was very satisfied in all respects with the service that we received from the Service Dept. at Boch Toyota South in North Attleboro, MA. I was very satisfied in all respects with the service that we received from the Service Dept. at Boch Toyota South in North Attleboro, MA. More

Very Pleased with both Service and Repair Work I had two recalls for my Rav4. Dennis Marangu was my service advisor. He explained everything in details and how long it will take to work on my veh I had two recalls for my Rav4. Dennis Marangu was my service advisor. He explained everything in details and how long it will take to work on my vehicle and included a rental car for me to use during the extended service. I am very pleased with the service that I was provided and Dennis's handling of my case. More

Tops In Customer Service I came to the dealership to have my vehicle looked at which was having transmission issues. I was greeting and met by Jason Sonion who instantly made I came to the dealership to have my vehicle looked at which was having transmission issues. I was greeting and met by Jason Sonion who instantly made me aware of his excellent communication skills.i have been in service for over 30 years and i was amazed at his ability to clearly and articulately explain the process and executed the rental vehicle i would need. His followup while the vehicle was in the shop just as good and he was not pushy with some of the extra work the service tech advised was required on the car and stressed the urgency for the items i chose to have serviced. I have to say i have never had a stress free experience in the past from any dealership or Boch for that matter and would seek out this Service Advisor next trip in. More

The old Boch and switch I came to the dealership after being quoted a price via Truecar and speaking on the phone to confirm. When I arrived things went smoothly until I was I came to the dealership after being quoted a price via Truecar and speaking on the phone to confirm. When I arrived things went smoothly until I was informed that the price isnt really the price. Old school good saleman, bad salesman tactics with the "sales manager" getting involved. Avoid this dealership. Don't reward this nonsense. More

Bed experience Recently bought a car st Boch Toyota south, and it was a pretty bad experience. Went to look at a car and bought it on the same day Wednesday 6/28/2 Recently bought a car st Boch Toyota south, and it was a pretty bad experience. Went to look at a car and bought it on the same day Wednesday 6/28/2017 The salesman which they call themselves "customer representatives" supposedly they are the person that help you to get the best deal between you and the dealer, essentially they are saying that they are on your side. So I start off checking out the car that and toke it for a test drive the normal stuff and came back to do the paperwork. It was pretty smooth smooth at first, negotiating the car that I want and the price of the trade in which toke 4 hour the fun part if you know what I mean. I was talking to the salesperson about 4 hour when I was there talking about his family and about the dealership that he work for. He told me about the dealership venue of how The dealership take care of the customer and the money and work they put into each trade in use car for the safety and satisfaction for each vehicle that they get. and his family. his name is James by the way , nice guy. After I went through all that I go to the "finance guy". The person that sell you all the add on, wheel protection- tire protection- paint protection- mileage protection- bumper to bumper etc, to get you to lower your interest rates. I don't want anything beside the wheel ant tire protection plan because I think I will go through a lot of tire and maybe rims too because I think I'm a bad driver. I understand the APR is going to be high and option is going to be hight. But the wheel and tire protection plan was $999 (I had a protection plan that was $1200 for my GTR and it was well worth it). which the dealership did not disclose fully till the end. Only show me the extra payment every month but not the actual cost for the protection which is "$999" again. Which I saw and I say nothing because the price was good for the car that I wanted and they promised me I will pickup the car Wednesday the 7/5 the latest or maybe the earliest 6/29 Friday which is awesome. 6/30, I was anxious to pick up the car Friday so I give Boch Toyota south a call at 12 noon, just want to see if the car is ready for pick up. Which I doubt is ready. I call the salesman and no answer. No big deal, I left a message. No reply till at all. so I call the front desk and see if they can help (got transfer to the salesman and go straight to voice mail and left a message and did not got any reply for the day), no reply for 24 hour. whichever is understandable since he must be busy. Waited till the 3rd of July and call them again and got transferred to the salesman again because it was a weekend. and did not pick up. it was Independence Day on the 4th and I know a lot of people are off work, so o did not call on that day, so I call the 5th at 12pm (no answer) call again at 2pm and no answer. Then I call at 4pm to the front desk then got transferred to the salesman and no one reply at all. 7/5 have been waiting for a few days and decide to call again and see if the car is ready for pickup. call the salesman 10am no answer, then 12pm call the front desk and got transfer to the salesman and no answer (Voice mail) then decide to call the front office at 4pm"again" and Got transfer to the salesman ( voicemail). "Again". I felt the dealership is a little sketchy at this point and I decided to go to the dealership personally at 7pm because they told me I will be able to pickup the car no later then Wednesday and no one call me to change the pickup date. "DOWNHILL" went in to the dealership unexpectedly at 7pm and ask the front desk about the car that I was supposed to pick up and they have no clue. Then the salesman show up and told me he only had lunch at 4pm because he was busy and he was tired. " 7 hour and he can not give me a call about the car or just return a call" I will let everyone decide if that is appropriate or not. "it is understandable" that is what I say to him and ask him to call me if there is any changes on the pick up time which he told me tomorrow at noon. 7/6 Pick up the car at 6.45 7/6, sunny day and everything was fine until it rain on 7/7. It was down pouring, and I couldn't break in the rain. Check the tire and it was blizzak tires. REALLY? Safety for the customer??? Snow tire in summertime!! I could not believe I had winter tire on ( my stupidity of not checking) when I bought a car from a "well known dealership" dealership in summertime. 7/10 Send them a email about the tire in midnight and got a call from them the next day morning (which is fast and unexpected, since their customer service is slow ), and he ask what the problem was and say the " Service manager" will call me back in a short time when he is done with other customer. It has been over 2 days and I haven't got any reply. The short time is very long time. I can't really explain how bad my experience was because my English is bad, I will show you some footage in YouTube when I'm done and you can judge yourself. More

Surprisingly Pleasant Didn't have everything I wanted but got the year mileage and price I wanted. Just wife's color not mine. Employees I met were low pressure but knowle Didn't have everything I wanted but got the year mileage and price I wanted. Just wife's color not mine. Employees I met were low pressure but knowledgeable and knew what they were doing More

10000 mileservice Technician friendly and extremely courteous...explained everything in detail as I needed a slow tire leak repaired as well..made me feel like my busin Technician friendly and extremely courteous...explained everything in detail as I needed a slow tire leak repaired as well..made me feel like my business was important More

Fantastic experience wonderful salesman The salesman was fantastic he was fast fishing and satisfied all of my Automotive needs have purchased from him in the past will continue to do so and The salesman was fantastic he was fast fishing and satisfied all of my Automotive needs have purchased from him in the past will continue to do so and recommend him very highly to anyone and everyone I know who's interested in the Toyota More