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Nucar Mazda of New Castle
New Castle, DE
119 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed - 4:00 PM
Sunday Closed
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Showing 119 reviews
November 22, 2018
Always a great experience I have purchased three cars from Nucar Mazda and have always had a very pleasant experience with the staff, I have received fair deals and good servic I have purchased three cars from Nucar Mazda and have always had a very pleasant experience with the staff, I have received fair deals and good service. More
by jdg781963
Employees Worked With
Finance Manager Sam, Bob Saunders, Dave Carsch
November 21, 2018
Nucar Mazda Review Fantastic team, very knowledgeable, professional and nice all at the same time. I would definitely recommend the dealership. Angelo: sales Dave: sal Fantastic team, very knowledgeable, professional and nice all at the same time. I would definitely recommend the dealership. Angelo: sales Dave: sales manager Tony: finance manager They were all wonderful and very patient to work with. More
by J&TG
Employees Worked With
Angelo Garcia for sales., Dave Carsch
November 08, 2018
Repair of GPS MY GPS suddenly went wacko. It thought I was home no matter where I was. The dealership had never seen anything like it, but figured it out. They g MY GPS suddenly went wacko. It thought I was home no matter where I was. The dealership had never seen anything like it, but figured it out. They gave me a loaner while that was going on and repaired it quickly once the part came in. More
by Sibby
Employees Worked With
service dept
November 02, 2018
New purchase The dealership was very nice and attentive from the first time we stepped in. No pressure. Willing to work with me. It was my daughters first c The dealership was very nice and attentive from the first time we stepped in. No pressure. Willing to work with me. It was my daughters first car. Made her feel special More
by Dmastrota
October 24, 2018
I had a good experience and all went well I had a nice experience and all the sales staff were very friendly l would recommend this Dealership to anyone who asks me about the car I had a nice experience and all the sales staff were very friendly l would recommend this Dealership to anyone who asks me about the car More
by Ron122
Employees Worked With
Sal DiPasquale, John Evans, Dave Carsch
October 03, 2018
Always pleased with Nucar Mazda Service We have owned many Mazdas and keep coming back because of the service department. We had a sudden issue with our 2006 Mazda 3 due to slamming on brak We have owned many Mazdas and keep coming back because of the service department. We had a sudden issue with our 2006 Mazda 3 due to slamming on brakes. It was tricky to diagnose because it was sensor related and appeared to be repaired, but the crew insisted on a test drive to find out if more attention was needed. It was repaired completely and promptly. Thank you again everyone in Mazda service and especially John and Melissa! While we were there we ran through the numbers on our lease and considered several different options with Dan. We have time to consider our next steps and feel much more informed after Dan took so much time to make sure the options were extremely transparent. More
by leawain
October 02, 2018
Great! They made me feel comfortable right away. I knew I wanted to purchase a car from them. Helpful and friendl! Really nice experience. Thank you!!! They made me feel comfortable right away. I knew I wanted to purchase a car from them. Helpful and friendl! Really nice experience. Thank you!!! More
by nikp3434
Employees Worked With
Sam Odongkara, Ray Romano, Juan Matthews
August 23, 2018
Excellent customer service skills, very polite. I am very pleased with everyone, that helped me get into my new car, Dan Stanitski, Ed in finance, my experience with the service done on my car was I am very pleased with everyone, that helped me get into my new car, Dan Stanitski, Ed in finance, my experience with the service done on my car was excellent. I am very happy with my new car. Thank you all so much and take care. Vicki Bogia. More
by nicecar.vicki1
August 09, 2018
Sales Crew Needs Some Training They could have sold me a car because I really liked the car but the sales person was not knowledgeable about the vehicle, which wouldn't have been a They could have sold me a car because I really liked the car but the sales person was not knowledgeable about the vehicle, which wouldn't have been a problem it he just said "let me find out and get back to you" but instead my questions were answered with Snapple facts. He literally just made up answers to my questions to try to convince me to purchase the 2015 on his lot versus looking at other years at other locations. You simply cannot do this in this day in age with Google. I was looking up the right answers online as he was Just blatantly making stuff up. He lost all credibility and then I honestly couldn't trust him enough to consider any vehicle. When I emailed the manager after my test drive to request a call as I had several concerns that I wanted to voice about my unknowledgable sales guy, the manager just forwarded my email to him and then he called me. So when I tried to tell him that I did some research on the vehicle and found out the answers to my questions, he then proceeded to retract what he had said the day prior. Its hard to buy a car from someone when they don't even know their products enough to answer any questions or who are just going to give you the answers they think you want to hear but are incorrect. More
by faye2685
August 07, 2018
Absolutely Awful Terrible. Absolutely the worst. Rude staff. Ignorant management. Think they’re the only game in town. They damaged my vehicle and wouldn’t pay for it. Terrible. Absolutely the worst. Rude staff. Ignorant management. Think they’re the only game in town. They damaged my vehicle and wouldn’t pay for it. When I got back into my car they had smoked in it and the stereo was CRANKED and they had put almost 70 miles on it. Guessing they used it to go to lunch or something as there was a McDonalds cup in it when I got it back that I hadn’t left in it. The owner’s name is Chris Dagesse. His daddy gave him this dealership and he runs it like the spoiled brat he is. More
by ChrisDagesseSucks
