Nucar Hyundai of Norwood

Purchased a Certified 2021 Hyundai Sonata recently. I phoned a few days after purchase to schedule pick up because I did not hear from the sales person. Pick up scheduled for 2 days following - I con I phoned a few days after purchase to schedule pick up because I did not hear from the sales person. Pick up scheduled for 2 days following - I confirmed that morning - informed the car was ready. Arrived and had to wait 4 hours as this was not the case. Sales person out so interacted with sales manager, Devon. Noticed some areas with scratches which were not apparent at the time of purchase. Devon said the paint shop could touch up the areas. This would have to be done on another day since the paint person was not available. He was to contact me the following day to arrange a date. Empty, empty words ..... no follow through ..... never received a call. I waited a few days and phoned .... left him a voicemail to contact me with no response received. Unfortunately, a simple request to satisfy a customer ended with these negative comments. Not a great place to do business with if you have an issue. More

Since I purchased my brand new Elantra from them about one year ago my experience is total nightmare. Unprofessional, uncoordinated, rude people. Someone who works at service department’s front desk so ru one year ago my experience is total nightmare. Unprofessional, uncoordinated, rude people. Someone who works at service department’s front desk so rude! How are they let kinda people work there especially people need to be good communication skills for this job. Just stay away from this dealership. They gave me a always hard time. More

Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not as Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not asked to do other care. I will definitely use their services again. More

Steve reach out to me and make it happen did apologize to him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I had dealt with him in past and never had to go through this he is an asset to this dealership just so you know you got me back More

Cedric Caballero was our sales person. He was great to work with, easy going and very knowledgeable and felt about the car we ended up purchasing. Normally the process can be incredibly He was great to work with, easy going and very knowledgeable and felt about the car we ended up purchasing. Normally the process can be incredibly time consuming however this was not the case with Cedric and this dealership, We looked at a new car on Friday evening and we were able to purchase it on Saturday and bring the car home that day by 1:30 pm. I would highly recommend Cedric if you are looking to buy a car at Boch Hyundai! More

I usually don't write reviews that often but I need to say this dealership is amazing. They are very friendly, knowledgeable, and best of all, the listen to what you have to say and they work around you say this dealership is amazing. They are very friendly, knowledgeable, and best of all, the listen to what you have to say and they work around your needs. Wassim will go out of his way to make sure you are well taken care, I have known him for so many years and he never stops to amaze me on how well I get treated as a customer. Chuck is a very nice salesman, not pushy at all and he knows his cars. He keeps you posted by texts or phone calls to make sure you know where they are while waiting for the delivery of the car. It was also a pleasure to work with Steve in the Finance Dept. to close the deal. I will recommend Boch Hyundai 100% More

So I bought TWO vehicles back to back within 2 months of time. Unfortunately there are some dent on my new car and it took a little longer than what I expected to get it all solve up. But hey …. I got to sa time. Unfortunately there are some dent on my new car and it took a little longer than what I expected to get it all solve up. But hey …. I got to say the service and especially the attitude from my sales representative Ray and his manager was VERY NICE and not trying to IGNORE me. And that is why I went back for Another vehicle. More

Marshall is courteous and professional, he takes my calls and texts and set up my car with CarPlay so I have my Google maps and favorite books on audio! Marshall treated me like a Queen! Got me the BES calls and texts and set up my car with CarPlay so I have my Google maps and favorite books on audio! Marshall treated me like a Queen! Got me the BEST deal on my Tuscan, it drives smoothly like a Mercedes! Marshall and his team offer the best customer service! I highly recommend Hyundai Boch in Norwood for the lowest rate that is affordable and your life becomes simplified! More