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Nucar Hyundai of North Kingstown - Service Center

North Kingstown, RI

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89 Reviews

89 Reviews of Nucar Hyundai of North Kingstown - Service Center

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August 12, 2024

I am on my fourth Hyundai never had an issue when it was owned by Tarbox, My wife's car wouldn't start so I had it towed to Nucar I was told that the car needed an engine, and I said fine its under warranty More

by djlopes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Reardon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Nucar Hyundai of North Kingstown responded

We are sorry to hear about the issues you've experienced with our service department. This is not the level of service we strive to provide. We would like to discuss this further and work towards a resolution. Please give us a call at 401-826-1500 so we can address your concerns. Thank you for bringing this to our attention.

July 06, 2024

Needed a motor for the rear windshield and was told the parts would be ordered and/ weeks later they told me the parts were never ordered. More

by Beth51458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Reardon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Nucar Hyundai of North Kingstown responded

We apologize for the oversight and any inconvenience caused. Please contact us directly at 401-826-1500 so we can address this issue promptly and ensure your needs are met. Your feedback helps us improve our service.

September 12, 2023

Service center used subpar and unsafe rope plug on tire repair. Plug failed within 20 minutes of use and resulted in dangerously low tire pressure on highway. I brought the vehicle to a local tire shop More

by nnicolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 16, 2023 -

Nucar Hyundai of North Kingstown responded

Noah, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 16, 2023 -

nnicolella responded

One of the service managers already spoke with me over the phone. He said you will be providing reimbursement for our two new tires. Once I receive that reimbursement, I will edit this into the review that you all made things right (although you should really reconsider your choice of tire plug methods, perhaps follow the manufacturer guidelines more closely).

July 24, 2022

Welcoming atmosphere. Very helpful/knowledgeable staff. I would highly recommend for car sales and service. More

by jonesy9183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cuoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Nu Car Tarbox does a great job. Repair is done on time, efficiently,and very clean. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Great service, clean, efficient, timely. After the scheduled service they washed my car. Nice Job! More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

The dreaded blinking malfunction light came on as I pulled into work. I called Nucar Tarbox & they told me to come in. Although they were very busy, they checked out my car & discovered the problem. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalia Ralph - 5 stars
Apr 04, 2022 -

Nucar Hyundai of North Kingstown responded

17 years is a long time! Thank you so much for trusting us with your needs and sharing your experience. Please reach out if you need anything or have any questions in the future we can help with!

March 04, 2022

Great place to do business with, no B. S. the process was smooth and easy. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Nucar Hyundai of North Kingstown responded

Hi Randy, Just like it should be! Thank you for sharing!

March 04, 2022

Nate serviced my Hyundai 2020 Tucson. He was so personable and communicated a few minor issues that needed attention. I am very satisfied with the job he did. I take my car to the Hyundai More

by Carley18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Meyer
Apr 04, 2022 -

Nucar Hyundai of North Kingstown responded

Hi Carley, We will pass the kind note on to Nate and the team. Thank you for sharing your experience!

March 03, 2022

Always reliable quality service! ! I’ve been going to this dealership since I bought my Azera in 2012. I’ve never been happier!! More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Nucar Hyundai of North Kingstown responded

10 years! Thank you for sharing and choosing Nucar Tarbox Hyundai!

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