Nucar Chevrolet of Woburn - Service Center

Incredible service experience Unexpected bearing problem. Told cannot drive car. Part would be shipped express overnite. Car has to stay at shop till repaired. BUT, they took i Unexpected bearing problem. Told cannot drive car. Part would be shipped express overnite. Car has to stay at shop till repaired. BUT, they took it upon themselves to locate part nearby, then repaired my car the SAME DAY! Allowed my son-in-law's family to go on overnite camping trip without delay. What a complete surprise. Service was ABOVE AND BEYOND. Special thanks to Joe A. and all. -Paul G. More

Professional and Friendly I've been to other Chevy dealerships and this one by far has the most friendly, knowledgable, professional and thorough employees. My car was treated I've been to other Chevy dealerships and this one by far has the most friendly, knowledgable, professional and thorough employees. My car was treated as if it were one of their own. The collision and repair shop is outstanding as well! I HIGHLY recommend Lannan Chevrolet to anyone and everyone needing their car serviced or repaired! More

My vehicle was running poorly so I brought it to the service dept. at Lannan Chevrolet. The work that was needed was extensive (water pump, fluids changed, transmission pan gasket and filter, spark plug service dept. at Lannan Chevrolet. The work that was needed was extensive (water pump, fluids changed, transmission pan gasket and filter, spark plugs, and computer updates) but it was completed within the time promised and now my car runs great! The Service Consultant kept me informed regarding progress and price. When I came to pick up my vehicle that afternoon, I met Michael, a salesman, who joked with me about buying a new vehicle. We started talking and we ended up looking at a new vehicle briefly. There was no pressure to buy and I accepted his business card. It is likely that I will buy a new vehicle soon from him. The dealership is clean and renovated with a nice waiting area if you choose to sit and wait for your vehicle. I always choose to go home and wait. More

When someone hits your car, you expect a scenario of nightmares. I could go into all the other aspects of how this was one of the most pleasant and surprising experiences, but lets just talk about Lanna nightmares. I could go into all the other aspects of how this was one of the most pleasant and surprising experiences, but lets just talk about Lannan. First they were pleasant, reassuring, and promised to call That's nice but I have been burned. But they did call a few times with status updates. They handled absolutely everything with both insurance companies. So when they called early to say the car was ready, I was both in fear (oh no, they are done already) and optimistic (they did say they would do x and y). I picked up the car. Perfect. No sign of damage. Better then before I was hit. Perfect color match. They warmed the car up for me, said have a nice day, and we have already called the car rental people and they are on their way. Now I can't vouch for the price as that was all taken care of and I am unfamiliar with industry standard. But quality work. Now that is something so rare and hard to find, I needed to share. More

I apologize, I did not get the serviceman's name. Everyone at the dealership is always friendly and helpful. It started with the gentleman who so kindly directed me to pull up closer to the garage do Everyone at the dealership is always friendly and helpful. It started with the gentleman who so kindly directed me to pull up closer to the garage doors to allow them to open automatically. I was taken care of promptly and efficiently. I was told before hand the cost. Always a cheery atmosphere with folks coming and going--I heard one employee very kindly make an elderly customer feel very special. Thats how it is at Lannan Chevrolet--I always feel special and welcome there. More

Everybody at Lannen in Woburn is curtious and friendly. They try to service your car as quickly as possable. They had to order a part for my door,the next morning they called and said to come in that morni They try to service your car as quickly as possable. They had to order a part for my door,the next morning they called and said to come in that morning. After I arrived it took only a half hour to install the part. I was so pleased with the service. More

My experience is that service at Lannan Chevrolet has always been prompt and friendly. Joe is very easy to work with and has always been very attentive to my service needs. Work has always been done pr always been prompt and friendly. Joe is very easy to work with and has always been very attentive to my service needs. Work has always been done properly in a timely manner. I would highly recommend Lannan Chevrolet whether you're buying a new car or looking to have your current one serviced by professionals. More

This was my first time at Lannan Chevrolet. The service was excellent from the moment I walked in. The ladies that helped me with paper work were friendly, courteous and professional. Mr. Fahey took the was excellent from the moment I walked in. The ladies that helped me with paper work were friendly, courteous and professional. Mr. Fahey took the time to explain several things to me about my vehicle, which I appreciated greatly. I was having issues with my fob (user error) and he walked me to my car to make sure it was working properly. I had an 8:30 appointment and was out within an hour. I will continue to use Lannan for service on my vehicle and would highly recommend this dealership! More

My experiences with the service dept and collision dept have been been positive. The staff is very friendly and helpful. I feel they go beyond what is expected of them. have been been positive. The staff is very friendly and helpful. I feel they go beyond what is expected of them. More

Our Cobalt had leaking transmission lines. We brought the car to Lannan for warranty service at 9 AM. The whole experience was very satisfying from the time that we filled out the service request with B the car to Lannan for warranty service at 9 AM. The whole experience was very satisfying from the time that we filled out the service request with Bob Fahey until we picked up the car. Since we left the car, we waited at home doing other chores until Bob called back around 3 PM to say that all the work was done. There was no charge. We are very satisfied with the way the staff handled our service request and completed the work. All very professional. Thank you. More