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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.5
382 Reviews
Call Service Center (781) 935-2000

383 Reviews of Nucar Chevrolet of Woburn - Service Center

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May 18, 2024

The staff was courteous and they got the work done quickly. They we're very accommodating. More

by chewbagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa and Dylan Proudfoot
Report | Print
May 24, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your positive review! We're pleased to hear that our staff was courteous and that we were able to complete the work quickly for you. Ensuring our customers' satisfaction and being accommodating is always our goal. If you ever need anything else or have further comments, please don't hesitate to reach out. We appreciate your business!

May 18, 2024

They keep you informed by text while waiting for your car to be serviced which was helpful. More

by MHUGHES40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the 5-star review! We're glad to hear that our text updates during your car's service were helpful to you. Keeping you informed and ensuring a smooth service experience is important to us. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your support!

May 18, 2024

I'm still waiting for part to come in that dealership lost 30 days ago More

by KENNYBRANLEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg McHugh, Justin Burke
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May 24, 2024 -

Nucar Chevrolet of Woburn responded

We're truly sorry for the delay in receiving the part you're waiting for. Your time is valuable, and we understand the frustration this delay has caused. Rest assured, we're actively working to resolve this issue and expedite the arrival of the part. We apologize for any inconvenience and appreciate your patience. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly at 781-935-2000. Thank you.

May 18, 2024

Well qualified mechanic and good Communication with me great customer service very helpful i’m fine other things wrong in the car was in there taking care of it quickly and getting it back to me thank you More

by Bobby d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Nucar Chevrolet of Woburn responded

Bobby! Thank you for your positive review! We're thrilled to hear that you had a great experience with our mechanic and appreciated our communication and customer service. Ensuring your vehicle is well taken care of and addressing any issues promptly is our top priority. We're grateful for your feedback and support. If you ever need anything else or have further comments, please don't hesitate to reach out. We're here to help and value your business!

May 17, 2024

They were able to fit me in quickly, got done what I needed in a timely manner. Great service More

by WMTOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ?
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May 20, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're delighted to hear that we could accommodate you quickly and provide timely service. If you have any further needs or questions, feel free to reach out to us. We appreciate your feedback and hope to serve you again in the future!

May 17, 2024

Terrible service, made us come back to dealership because they didn’t have even start More

by Beezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George - service
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May 20, 2024 -

Nucar Chevrolet of Woburn responded

We're sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience caused by the delay in servicing your vehicle. We'll address this issue internally to ensure it doesn't happen again in the future. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to us directly at 781-935-2000. We appreciate your understanding.

May 15, 2024

Service writer was friendly and knowledgeable. Not sure why but I made the 1st appointment @7:30 and there were 8 other cars there @ 7:30. That's why it took almost 2 hours for an oil change. More

by w.pappalardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
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May 20, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're glad to hear that our service writer was friendly and knowledgeable. We apologize for any inconvenience caused by the wait time for your oil change. We'll review our scheduling process to ensure a smoother experience for our customers in the future. If you have any further feedback or concerns, please don't hesitate to reach out to us at 781-935-2000. We appreciate your understanding and value your business!

May 12, 2024

Everything great, even the supplied ride to and from home, video also a plus, only negative, it took 3.5 hrs and I was the first one in at 7.30 for just an oil change. More

by DJDRISSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We're pleased to hear that you had a great experience overall. We apologize for the longer-than-expected wait time for your oil change despite being the first in line. We'll take your comments into consideration to improve our efficiency in the future. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your business!

May 12, 2024

The service department is very attentive and knowledgeable. I have now found my new service dealership! More

by Stanizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
May 16, 2024 -

Nucar Chevrolet of Woburn responded

We're thrilled to hear about your positive experience with our service department! Thank you for your kind words and for choosing us! If you ever need assistance in the future, we'll be here to help. Your satisfaction is our priority, and we look forward to serving you again. Safe travels!

May 11, 2024

They fixed all the issues with the car. They kept me informed of all the issues and explained all the repairs. When I had an additional issue the took time to make sure it was repaired. More

by PMLELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Proudfoot
Report | Print
May 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your positive experience! We're glad we could address all the issues with your car and keep you informed throughout the process. If you ever need further assistance in the future, don't hesitate to reach out. We appreciate your feedback and trust in our services!

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