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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.5
384 Reviews
Call Service Center (781) 935-2000

384 Reviews of Nucar Chevrolet of Woburn - Service Center

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August 08, 2024

Poor service, not availability to check the the appointment day, repair incomplete, and poor communication. More

by DAKRISMA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
Report | Print
Aug 12, 2024 -

Nucar Chevrolet of Woburn responded

We are sorry to hear about your recent experience. We strive for high-quality service, and it’s concerning to hear about these issues. Please give us a call at 781-935-2000 so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.

August 08, 2024

Nick Gatto was great and Peter in finance. Got me exactly what I needed and was very responsive. More

by Nickschena11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Gatto
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Aug 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re thrilled to hear that Nick Gatto and Peter provided excellent service and met your needs. We appreciate your kind words and look forward to assisting you again.

August 07, 2024

The dealership has always been very helpful when I get my Malibu serviced. Joe Busa the representative in the service department was excellent. I will always recommend Lannan of Woburn for all my car needs More

by RPBLACKLOCK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
Report | Print
Aug 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! We’re thrilled to hear that Joe Busa and our team have provided excellent service for your Malibu. We appreciate your recommendation and look forward to assisting you with all your car needs in the future.

August 07, 2024

Always polite and professional. Keep me well informed and easy to schedule appointments with Joe Busq More

by pappagallo3857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
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Aug 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the great feedback! We’re pleased to hear that Joe Busa has been polite, professional, and helpful with scheduling and keeping you informed. We appreciate your kind words and look forward to serving you again.

August 04, 2024

After signing the sales agreement the salesman became a ghost, he would return calls or texts. 2 weeks after purchase I realized rear ac didn’t work. Left at dealer for repair for 8 days and vehicle was re More

by WSBRADY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above. Most no longer work there.
Report | Print
Aug 07, 2024 -

Nucar Chevrolet of Woburn responded

We’re sorry to hear about the issues you’ve experienced. This is certainly not the level of service we aim to provide. Please give us a call at 781-935-2000 so we can address your concerns directly and work towards a resolution. Your feedback is important, and we’d like the opportunity to make things right. Thank you.

August 04, 2024

Got appointment in short order due dead battery, was updated all through service. Fixed right the first time. Highly recommend service. More

by Philip.quan.35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Aug 07, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We're pleased to hear we were able to address your battery issue quickly and keep you informed throughout the service. We appreciate your recommendation and look forward to assisting you again in the future!

August 04, 2024

Very good experience with our visit. Staff was friendly and efficient. Good job Thanks guys! More

by danglznavarro_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Aug 07, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! We're glad you found our staff friendly and efficient. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!

August 03, 2024

Love for the concern traveling and fixed my breaks immediately!!! Would recommend mend service at your facility! More

by BOSTONMOM53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 07, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're delighted to hear that we were able to address your brake concerns quickly. Your recommendation means a lot to us. If you need any further assistance, we're here to help!

August 01, 2024

Best service Dylan and John were a pleasure to deal with! Thank you Nucar Chevrolet More

by Navicular22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John carbone
Report | Print
Aug 02, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re thrilled to hear that Dylan and John made your experience a pleasure. We appreciate your kind words and thank you for choosing us!

August 01, 2024

Great location, great customer service people always friendly and welcoming. Very helpful, went above and beyond to help More

by WALESKA.VAZQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally, Justin Burke
Report | Print
Aug 02, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your wonderful review! We’re glad to hear that our location and customer service exceeded your expectations. We appreciate your kind words and look forward to helping you again in the future!

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