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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.5
381 Reviews
Call Service Center (781) 935-2000

381 Reviews of Nucar Chevrolet of Woburn - Service Center

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September 15, 2024

Long wait to check in, short staffed. Scheduler allowed you to select a rental but none was available. More

by Chevyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Report | Print
Sep 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re sorry to hear about the wait time and the issue with the rental. We’d like to address these concerns and improve your experience. Please give us a call at 781-935-2000 so we can discuss this further and find a solution. Thank you.

September 14, 2024

The work is great and they take great care of my car. Keeping me informed would have made the score excellent More

by Pravin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Sep 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re glad to hear that you’re satisfied with the work and care given to your car. We apologize for the lapse in communication and will work on improving this aspect. Your input is valuable, and we look forward to providing an excellent experience in the future.

September 12, 2024

Pleasure to deal with. Great communication with service advisor and was able to fix the issue quickly. More

by FBARR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
Report | Print
Sep 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the positive review! We’re pleased to hear that you had a great experience with our service advisor and that the issue was resolved quickly. We appreciate your feedback and look forward to assisting you again!

September 10, 2024

Very easy process. Dealer was very knowledgeable of the product . Kept me informed about the delivery process More

by TOMDELLASCIO
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gatto , Gary Santarpio
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Sep 11, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We’re glad to hear that the process was easy and that our dealer’s knowledge and communication kept you well-informed. We appreciate your feedback and look forward to serving you again!

September 09, 2024

Clear communication. Smooth process. Genuine staff members. This sentence is to help complete the 15 word minimum. More

by MEMORGAN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin McPeak, Gregg McHugh
Report | Print
Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

Thank you so much for the 5 star review!

Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

Thank you so much for the positive review! Our team greatly appreciates this feedback!

September 08, 2024

My vehicle was diagnosed and problem was fixed next day as promised and for less than original quote. Very clean professional shop that keeps you updated through the whole repair. Will definitely go back More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
Report | Print
Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the positive review! We’re thrilled to hear that your vehicle was fixed promptly and at a lower cost than expected. We appreciate your kind words about our clean and professional shop, and we look forward to serving you again for any future needs!

September 07, 2024

Overall, the sales experience was all right. But they failed to inform me that the vehicle didn’t come with the second key and that’s I had to run that expense out of pocket and has left my feel More

by Alexsparkas24
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Justin Burke
Report | Print
Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

We are sorry to hear about the oversight regarding the second key. We strive to provide complete information and a positive experience. Please give us a call at 781-935-2000 so we can discuss this further and see how we can address your concerns. Thank you for bringing this to our attention.

Sep 10, 2024 -

Alexsparkas24 responded

Does that mean I can get another key? I’m not interested in chit chatting with you for fun

September 07, 2024

It was very good service don murphy answered all my questions took care of everything for my warranty he kept me informed More

by KMHOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
Report | Print
Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the great feedback! We’re glad to hear that Don Murphy provided excellent service and kept you informed throughout the process. We appreciate your support and look forward to assisting you again!

September 06, 2024

They handled a problem for me and made me happy. They did a great job. More

by GAGAMMON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the positive feedback! We’re thrilled to hear that we were able to resolve the issue and make you happy. We appreciate your support and look forward to assisting you again!

September 05, 2024

I think they over charged me on a diagnostic. Charged me $179 to turn off a light after doing about $700 in other repairs. Doesn't seem right More

by lenny.mirra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

We are sorry to hear about your concerns regarding the diagnostic charge. Our pricing is designed to cover the necessary work and ensure your vehicle is in top condition. However, we’d like to review this with you to address any discrepancies. Please give us a call at 781-935-2000 so we can discuss this further and clarify the charges. Thank you.

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