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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
502 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 502 reviews

September 05, 2024

I think they over charged me on a diagnostic. Charged me $179 to turn off a light after doing about $700 in other repairs. Doesn't seem right More

by lenny.mirra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
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Sep 10, 2024 -

Nucar Chevrolet of Woburn responded

We are sorry to hear about your concerns regarding the diagnostic charge. Our pricing is designed to cover the necessary work and ensure your vehicle is in top condition. However, we’d like to review this with you to address any discrepancies. Please give us a call at 781-935-2000 so we can discuss this further and clarify the charges. Thank you.

September 05, 2024

I had a good experience the staff at lannan were nice and kept me updated about my truck More

by DHANLEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Sep 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're pleased to hear that you had a good experience and that our team kept you informed about your truck. If you need anything else or have further questions, feel free to let us know!

September 03, 2024

Very good service although took 1. 5 hours for oil change and sticker with an appointment. Otherwise good. Everyone was polite and welcoming. More

by DANIELSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Sep 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our team. We apologize for the longer wait time and appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out.

September 03, 2024

They kept me updated with the progress of my car and were very helpful in me understanding what was going on More

by PDION70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bursa Service
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Sep 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We're glad to hear that our team kept you informed and helped you understand the process. If you have any more questions or need further assistance, feel free to reach out!

September 03, 2024

Got me in and out in 2 hours! Staff was excellent, pleasant and helpful. Excellent service More

by FLASH506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Sep 09, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re thrilled to hear that our team provided excellent service and got you in and out quickly. If you need anything else, don’t hesitate to reach out!

September 01, 2024

Everyone was very nice, let me know what was going on, sent me a video of them, taking my tires off and checking out my car! I feel very comfortable with all the servicemen, I will be back! Thank you More

by Shadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Sep 05, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re delighted to hear you felt comfortable and well-informed throughout your service. We look forward to seeing you again and appreciate your trust in us!

September 01, 2024

Had to come back twice due to parts and they forgot my inspection sticker. They finally did the sticker but they had my battery disconnected so it failed and i have to go back again. More

by JAMES.CATIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Wright
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Sep 05, 2024 -

Nucar Chevrolet of Woburn responded

We’re sorry to hear about the repeated issues and inconvenience you’ve experienced. This is not the level of service we aim to provide. Please give us a call at 781-935-2000 so we can resolve this situation and make it right for you. Thank you for your patience.

August 31, 2024

Had an appointment time and was met by a professional who explained everything for my first oil change service and the wait time was less than I expected. I wasn’t happy about the outcome of the purchase of More

by SULLY254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark O'Mally
Report | Print
Sep 05, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We’re glad to hear that our service department provided a professional experience and met your expectations for the oil change. We’re sorry to hear about your concerns with the car purchase and appreciate your input. If there’s anything we can do to address those issues, please let us know.

August 31, 2024

It was excellent. I will go back to them. And they was good to me More

by Jdixon2093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Santarpio, Mark O'Mally, Bob Fahey, Kristin Murphy, David McBride, John Fawcett, Tanja Gatto, Chris Proteau
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Sep 05, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your positive review! We’re thrilled to hear you had an excellent experience and felt well taken care of. We look forward to welcoming you back!

August 30, 2024

Not very happy with the service at this dealership. I had an appointment. For 8 am on Wed and at 4:30 pm wed afternoon they still hadn't looked at me car. Then charged me $175 diagnostic fee after I to More

by DWBARTHELMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Murphy
Report | Print
Sep 05, 2024 -

Nucar Chevrolet of Woburn responded

We’re sorry to hear about your experience and apologize for the inconvenience. We’d like to discuss this further and see how we can make it right. Please give us a call at 781-935-2000. Thank you for bringing this to our attention.

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