Nucar Chevrolet of Woburn

Brought my vehicle in for a defroster vent that wasn’t blowing air and had a great experience at Lanan Chevrolet, Woburn, MA. Foreman John Carbone was thorough and professional — he ran a full diagnostic, blowing air and had a great experience at Lanan Chevrolet, Woburn, MA. Foreman John Carbone was thorough and professional — he ran a full diagnostic, identified the fault, and walked me through a clear estimate for the repair. No guesswork, no runaround. Exactly what you want from a service department. Highly recommend asking for John if you need solid, trustworthy work done. More

Easy to deal with. Zero pressure. Easy to deal with. Zero pressure. Low impact atmosphere, friendly, happy to assist where possible Zero pressure. Easy to deal with. Zero pressure. Low impact atmosphere, friendly, happy to assist where possible More

Very friendly and professional. Made you feel like they truly cared about my family and my car!!! Made you feel like they truly cared about my family and my car!!! More

When I purchased the Truck they told me it”a low on gas so were going to Fill it up for you and also have it Detailed. Well the Following day I went to pick the Truck and Nothing was done to it. Not so were going to Fill it up for you and also have it Detailed. Well the Following day I went to pick the Truck and Nothing was done to it. Not a good place to Biy your next Vehicle More

Was told that repairs would get done on a Tuesday turned in the car which was at the dealership for five hours for them to tell me that the person who does it won't be there until Thursday in the car which was at the dealership for five hours for them to tell me that the person who does it won't be there until Thursday More

The mechanic broke my rear windshield wiper trying to replace the wiper blade so I need to come back. Kind of a bummer but things happen. I believe I was given a good discount on the oil change which was replace the wiper blade so I need to come back. Kind of a bummer but things happen. I believe I was given a good discount on the oil change which was a pleasant surprise and certainly softened the blow! More

Absolute legends — need I say more? I’d never owned a Chevy, never spent a cent at this dealership, and was bringing in a now-discontinued Chevy Volt. There’s actually another Chevy I’d never owned a Chevy, never spent a cent at this dealership, and was bringing in a now-discontinued Chevy Volt. There’s actually another Chevy dealer just a few minutes from my house, but I wanted to build a relationship with a dealership known for its reputation and customer service. So I gladly drove the extra 7 miles to give these guys a shot. My car ended up being at the dealership for almost a week while they waited for a warranty part to arrive. There was a slight communication gap at the beginning, but after reaching out to the manager, Gary, everything changed. They immediately adapted while my vehicle was still in their care, keeping me informed with regular updates, photos, and videos throughout the process. A dealership willing to make adjustments on the fly and improve the customer experience in real time says a lot about how they operate. Once the part arrived, the car was repaired the very same day. Chris was fantastic from start to finish. Considering this was my first experience with the dealership, I couldn’t be more impressed. I’m genuinely thrilled to have found a service department I can trust and rely on for the future. Thank you, Gary, Chris, and the entire team. You’ve earned a loyal customer. More

Friendly employees and easy to make an appointment on the phone or online for service phone or online for service More

This is the second car I bought with Logan and I love dealing with him. He’s a great guy. dealing with him. He’s a great guy. More

Wasn't bad. Just took too long for an oil change and a rotation Just ok Just took too long for an oil change and a rotation Just ok More