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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
484 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 484 reviews

June 03, 2024

Took car to shop in Jan for oil leak. Paid $2000 charge for leak & recommended work. Had to take car back in Apr again for same leak. Dropped car off Wed night before 7 am Thur appt. Shop More

by WWFCOREY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Jun 10, 2024 -

Nucar Chevrolet of Woburn responded

We're truly sorry to hear about your experience. This is not the level of service we aim to provide. We apologize for any inconvenience caused and appreciate your feedback. We'll use this as an opportunity to improve our communication and service. If there's anything else we can do to assist you, please reach out to us at 781-935-2000. Thank you.

June 02, 2024

great over all experience, fast and efficient. will be back for our next car or truck More

by ECCHVAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, tony
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Jun 06, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're thrilled to hear that you had a great overall experience with us and that our service was fast and efficient. We look forward to helping you with your next car or truck purchase. See you then!

June 01, 2024

Donnie an awesome job getting my car taken care of and getting it back to me the same day. More

by KIMSPAYSTUBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're glad to hear that Donnie did an awesome job getting your car taken care of and returned to you the same day. We appreciate your feedback and hope to serve you again in the future!

May 31, 2024

Kyle was very helpful in showing available cars within range, pleasure to work with. Tony was very knowledgeable. Hospitable environment. Car looks great 👍 Thank you More

by Anthony98
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jun 06, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review! We're thrilled to hear that Kyle and Tony provided helpful assistance and that you had a pleasurable experience with us. We aim to create a hospitable environment, and we're glad you're satisfied with your car. Enjoy your new ride, and thank you for choosing us!

May 30, 2024

Everyone in service was amazing and attentive. George was very helpful and repairs were done quickly. More

by DESIMONE2442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with George in service
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May 31, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! We're thrilled to hear that everyone in our service department provided amazing and attentive service. We're glad George was able to assist you effectively and that your repairs were done quickly. Your satisfaction is our priority, and we look forward to serving you again in the future!

May 29, 2024

Joe Busa was very helpful with getting my car fixed, I would definitely recommend him More

by Terryjf16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa
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May 31, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your recommendation! We're glad to hear that Joe Busa was helpful in getting your car fixed. We appreciate your feedback and hope to continue providing excellent service in the future! Safe travels!

May 29, 2024

Staff extremely nice and friendly! ! My car was repaired in a very reasonable time! Thank you for the uber, i had no other means!! 😀 More

by SBARNES29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Nucar Chevrolet of Woburn responded

We're delighted to hear about your positive experience! Providing excellent service and convenience is our goal, and we're glad our staff could assist you. Thank you for your feedback, and we look forward to serving you again in the future!

May 25, 2024

Great customer service! The car was taken right on time and finished when they said it would be finished. More

by peteradrianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and that your car was taken care of promptly and as promised. Your satisfaction is our priority, and we look forward to serving you again in the future! Safe travels

May 24, 2024

The associate was extremely professional, knowledgeable, fast and efficient!! I would highly recommend him to anyone about their car needs! More

by SREILLY19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Riker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your glowing review! We're delighted to hear that our team member provided you with professional, knowledgeable, fast, and efficient service. We appreciate your recommendation and look forward to assisting you and others with their car needs in the future!

May 24, 2024

Horrible, always keep my car for weeks, one instance they fixed my side steps three times within a few months under warrenty for same problem then 4th time said the warrenty didn't cover it, there answer the More

by THEGENERAL80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Nucar Chevrolet of Woburn responded

We're truly sorry to hear about your negative experiences. Your feedback is invaluable to us, and we take your concerns seriously. We strive to provide the highest level of service and will address these issues internally to prevent similar situations in the future. If there's anything we can do to rectify the situation or improve your experience, please don't hesitate to reach out to us at 781- 935-2000. Thank you.

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