Nucar Chevrolet of Woburn

Pleasant and very accommodating . I was able to get an appointment very quickly. The service rep was able to explain the situation in full detail . I was able to get an appointment very quickly. The service rep was able to explain the situation in full detail . More

The service guy was very helpful and kept me informed about what was going on with my car about what was going on with my car More

It was a pleasurable experience purchasing my '21 T-Blazer. I had 1 car in mind, went in, test drove vehicle, & made purchase. Absolutely no pressure by Nucar staff. Salesman Logan Machado was terri T-Blazer. I had 1 car in mind, went in, test drove vehicle, & made purchase. Absolutely no pressure by Nucar staff. Salesman Logan Machado was terrific. Answered all my questions . Great experience. More

Poor customer service. I brought my vehicle in for an oil change and asked them to diagnose a noise I was hearing in my wheels. Thought it may be related to the brakes or s I brought my vehicle in for an oil change and asked them to diagnose a noise I was hearing in my wheels. Thought it may be related to the brakes or suspension. Was told a test drive was done and nothing was found, everything was all set and the vehicle was ready for pickup. I then remembered getting a notification on my dash saying the brake monitoring system needed to be serviced. I meant to mention this when I brought it in for the oil change but forgot to do so. I called them back asked about the test drive and was told they couldn’t duplicate the noise I was hearing on the test drive and that the vehicle had been placed on a lift and everything looked fine. I mentioned the brake monitoring service message I received and they said it would have to be put back into the shop again. About an hour later I received a message saying that the vehicle needed new pads rotors and quite possible new calipers in the back end to the tune of $2,600 in parts alone not to mention probably another $800 in labor. I asked how this was not picked up in the initial “test” drive or life inspection. I was told they weren’t sure. I will not be back and I’ll make sure to pass this story along to any other prospective Chevrolet customers. I purchased this vehicle off a lease from a relative who has leased at least 4 other vehicles from this dealership and they will not be back either. More

People pleasant. Only concern is waiting 2 hours for an oil change when you have an appointment. Only concern is waiting 2 hours for an oil change when you have an appointment. More

Work was done accurately and on time. Every person that I had contact with from check in to check out were courteous and professional. Every person that I had contact with from check in to check out were courteous and professional. More

Great service but wish it was easy to drop last minute add ons (I wanted to drop the tire coverage 3 days after signing but they said no) add ons (I wanted to drop the tire coverage 3 days after signing but they said no) More

Very accommodating took us promptly after we were towed in from a long distance by aaa in from a long distance by aaa More

Ishmael is a real go getter makeing cuatomers happy! Greg is a financing Guru working all the angles for a good deal! Greg is a financing Guru working all the angles for a good deal! More