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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.3
176 Reviews
Call Service Center (877) 763-0903

176 Reviews of Nucar Chevrolet of New Castle - Service Center

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June 06, 2025

Awesome. I always get great service. My car always runs great when I leave and all are so pleasant there More

by Dnsbundy
Recommend Dealer
Yes
Employees Worked With
Damion.
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Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience.

June 06, 2025

Always been a good service center. Service advisor, Ariel, was pleasant and wonderful. Thank you so much. More

by JESSESINIGAGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Schneider
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Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the 5-star review! Your feedback means so much to our whole team!

June 05, 2025

I received very limited communication. I only received minimal updates and when I did it was after I contacted them. They had my car for over a week and couldn't find the problem. More

by lauraelizabeth713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky
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Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your feedback, and we're sorry to hear about your experience. We aim to keep our customers informed and regret that we fell short in this case. We'd appreciate the chance to make things right—please give us a call at 877-687-1304 so we can address your concerns directly. Thank you.

June 04, 2025

The whole experience of buying my truck at NuCar was excellent. Kyi was a great salesman and I would recommend him and this dealership for your new or used car needs. More

by fjlewandowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're thrilled to hear you had an excellent experience and that Kyi took great care of you. Enjoy your new truck, and thank you for the recommendation!

June 02, 2025

Fast and efficient. I would recommend their service. I will be back in a year. More

by LEELTA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 03, 2025 -

Nucar Chevrolet of New Castle responded

Thank you! We're glad to hear you had a fast and efficient visit. We appreciate the recommendation and look forward to seeing you next year!

June 02, 2025

Worked on it while I waited. Finished within time given. Very thorough, always mentions work needed in future, giving me time to budget for it. As usual, friendly and courteous More

by daywatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Stanitski, 5 stars!
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Jun 03, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're happy to hear everything was completed on time and that our team kept you informed and comfortable throughout. We appreciate your continued trust!

June 02, 2025

I had all my questions answered. Car was ready when promised. Will use them again. More

by UGO2DELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
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Jun 03, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great feedback! We're glad everything went smoothly and that your questions were answered. We look forward to serving you again!

May 31, 2025

Friendly service. Willingly answers questions. Appreciated the detailed worksheet listing services completed & future repairs needed More

by ellenleonzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Ferrell
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May 30, 2025

Awesome and friendly people to work with the service manager remembers who you are when you walk in More

by NO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wadolny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the 5 star review, your kind words and the opportunity to assist you. We appreciate the support! We look forward to helping again in the future.

May 30, 2025

The folks seem friendly enough generally. The kindest and most engaging was the guy Eddie. He is the only salesperson I would deal with when I buy my 2026 Mazda More

by toni12
Recommend Dealer
Yes
Employees Worked With
William Goldwire
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May 30, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're happy to hear you had a great experience with Eddie—he’s a valued member of our team. We’ll be sure to pass along your praise! Safe travels!

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