Northwest Chrysler Jeep Dodge - Texas

Carole is absolutely the best! !! She went above and beyond to get me the car I wanted for my son, made his sweet 16 one for the books!!! !! She went above and beyond to get me the car I wanted for my son, made his sweet 16 one for the books!!! More

This service was quick efficient and the whole service department was kind and very helpful Matthew and Khara are the best!!! I Would recommend their services to anyone!!! department was kind and very helpful Matthew and Khara are the best!!! I Would recommend their services to anyone!!! More

Aaron was amazing super patient and helpful answered all my questions and gave me all information I needed without hesitation However the information given to me from other representatives about other t my questions and gave me all information I needed without hesitation However the information given to me from other representatives about other things were not same once I drove off the lot and for that I was very frustrated with and will not purchase another vehicle from this location. No matter how minor it was I was given misinformation which I would not have purchased from this dealership had I known better. More

Mr. John in service is AWESOME as well as some of the others service guys, but the overall experience as a buyer I’m not happy with. I’m paying for a service I don’t even receive. After going back severa others service guys, but the overall experience as a buyer I’m not happy with. I’m paying for a service I don’t even receive. After going back several times and calling I just gave up. If I could take this truck back and start over I would. More

They provide you with telephone number to contact service rep, but when you text and call and never get a response, that causes frustration! rep, but when you text and call and never get a response, that causes frustration! More

It was terrible. I was only going for oil change and tire rotation instead of being 40 minutes like she said it was three hours only for her to tell me they didn’t ro I was only going for oil change and tire rotation instead of being 40 minutes like she said it was three hours only for her to tell me they didn’t rotate my tires because they said my tires were warm. I only had the car less than a year which I bought from there, my tires are not worn at first she told me that they had rotated the tires and then she told me they didn’t. They were so busy trying to sell me other services and a $7000 maintenance routine maintenance for my car that they forgot to do what they were supposed to do so I paid $84 for oil change that I waited three hours for it was ridiculous. This is the second time that they said they rotated my tires when they didn’t the first time I caught them and they gave me free oil changes. I will never go back to Northwestern Dodge again they are untrustworthy. They are liars and they are crooks and they are scam artist and I will tell everybody that . More

Easy to work with! Very thorough. LJ helped me get my vehicle both times ive made purchases. Very thorough. LJ helped me get my vehicle both times ive made purchases. More

With the exception of the person I was directly working with and the lady making the coffee.... everyone is rude. Expensive, did not fix the issue. Better off buying part and watching YouTube videos. with and the lady making the coffee.... everyone is rude. Expensive, did not fix the issue. Better off buying part and watching YouTube videos. More

Phenomenal customer service and communication. Mary keeps you informed and up-to-date as your vehicle progresses through maintenance and service items need to be performed. Mary keeps you informed and up-to-date as your vehicle progresses through maintenance and service items need to be performed. More

I like the service and attention from that Northwest Chrysler Jeep Dodge Ram they have good people and nice people Chrysler Jeep Dodge Ram they have good people and nice people More