Northwest Chrysler Jeep Dodge - Texas

Awesome Carol is amazing. She rocks!!! Carol works very hard for her customers. I found it extra special when she called me last month to wish me happy birth Carol is amazing. She rocks!!! Carol works very hard for her customers. I found it extra special when she called me last month to wish me happy birthday. More

Jeep Sahara Purchase This was probably the easiest and quickest vehicle purchase I've ever made. Extremely pleased. Thank you so much for squeezing us in so late in the da This was probably the easiest and quickest vehicle purchase I've ever made. Extremely pleased. Thank you so much for squeezing us in so late in the day and taking such good care of me. More

New truck Ed our sales person was the best ever. Highly recommended and very knowledgeable. Will work getting the best deal for you. Would definitely see Ed aga Ed our sales person was the best ever. Highly recommended and very knowledgeable. Will work getting the best deal for you. Would definitely see Ed again More

Best experience I've ever had at a dealership!! Dannie Berry was my salesman and his manager Bob Williams were unbelievable; had a great sense of humor, honest & helpful.....you don't find that too Dannie Berry was my salesman and his manager Bob Williams were unbelievable; had a great sense of humor, honest & helpful.....you don't find that too often at a dealership! Jonathan Williams was my finance manager he was quick, knew his job, sweet & helpful as well. Karen Quintanilla helped me figure out all my devices in my vehicle, very patient & fully explained everything in detail. To top it off I contacted an online assistant to help figure out the managers name, Elizabeth, she was awesome too!! Everyone was amazing!!! The fact I drove across town didn't bother me a bit with the service I received! I would recommend this location to EVERYONE!! More

Great experience love my new car Had a great experience they helped me with any questions I had and weren't too pushy. They helped get to the exact payments I wanted love my new car Had a great experience they helped me with any questions I had and weren't too pushy. They helped get to the exact payments I wanted love my new car More

It was a great experience. The employees are a great people, I like the way they treat guess and they answered all our questions, thank you so much. Keep doing a good job. The employees are a great people, I like the way they treat guess and they answered all our questions, thank you so much. Keep doing a good job. More

Great time again John prince has been a great help both times we have got a car. Simple and easy with great service. Always a pleasure working with you guys! John prince has been a great help both times we have got a car. Simple and easy with great service. Always a pleasure working with you guys! More

Bad, just bad Terrible experience, I was sold a car that was supposed to go to auction, on my way home my check engine light came on so I brought it back, they orig Terrible experience, I was sold a car that was supposed to go to auction, on my way home my check engine light came on so I brought it back, they originally REFUSED to fix my car. After calling the corporate office, they finally tried to fix it. Now after OVER A MONTH of being in a loaner, because it took THEM so long I'm having to refinance. Now I'm being told that I can't get my car unless I put an additional 3k down on top of the 2.5k I already put down a month ago. Do not buy from these people, you will ge USED. Trying to get my hands on an additional 3k now because now I'm in a loaner car with no time to go find something else. I wish I had never came here. If I could walk home I would. More

In and out in two hours I selected truck thru Costco. Dealer arranged meeting. I Got exactly the truck I wanted at a good price. Entire experience, paperwork included, took j I selected truck thru Costco. Dealer arranged meeting. I Got exactly the truck I wanted at a good price. Entire experience, paperwork included, took just two hours from Hello to Congratulations. Thank you. More

Service Department My fiancé called to have my 2014 Challenger serviced because my ABS and Traction Control lights are on. From what I read , my wheel sensors probably n My fiancé called to have my 2014 Challenger serviced because my ABS and Traction Control lights are on. From what I read , my wheel sensors probably need to be replaced which everyone on the blogs said is somewhat easy. My car is still under warranty so I want to make sure a Dodge Dealer took care of this issue. I don't remember who my fiancé talked to, but the guy told him, I'd have to leave my car there for 3-4 days and they could not schedule a time for us to just drop off my car and pick it up. They also told him they would not provide a loaner car. This is the absolute WORSE customer service. Total BS. I was looking at buying a new 2016 RT Durango from them or Tomball Dodge, but it certainly won't be from this inconsiderate business. Tomball Dodge scheduled an appointment for me to drop off my car and said they will try to get me a loan car if it takes longer than promised. Thanks Northwest for making the new car buying process easier for me. More