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Northwest Chrysler Jeep Dodge - Texas
Houston, TX
1,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,074 reviews
February 11, 2023
CJ Tate what can I say! She had us laughing the entire time! She connected with us like no other. She made sure the car was ready when we got there! Want to buy a car in an She had us laughing the entire time! She connected with us like no other. She made sure the car was ready when we got there! Want to buy a car in an hour? Call CJ at NW Dodge! More
by daleiso
Employees Worked With
Claudia Tate, Don Adams
February 03, 2023
I came to look at a 2022 Ram1500 and got a great deal 1. 9% for 36 months. It was a no brainer for me because most banks offer higher interest rates. Omar Calderon made the sale very easy and fast. I would d 9% for 36 months. It was a no brainer for me because most banks offer higher interest rates. Omar Calderon made the sale very easy and fast. I would definitely purchase from them again. More
by KENNETH WRIGHT
Employees Worked With
Omar Calderon
February 03, 2023
The whole experience from start to finish was astounding. Mo warmly greeted us and helped us find the truck that I needed! She was very attentive and has a great personality, explained everything and was ful Mo warmly greeted us and helped us find the truck that I needed! She was very attentive and has a great personality, explained everything and was fully transparent. You can tell she loves the people she helps she is very personable. I did not feel any pressure when purchasing, i will recommend everyone to Mo. Overall just a great experience and i got my dream truck More
by znamyatee
Employees Worked With
Mo
January 31, 2023
To say that there was a lack of full disclosure on the used truck that we were working with them on is an understatement. We relied on their online description and pics of the truck as well as their assur used truck that we were working with them on is an understatement. We relied on their online description and pics of the truck as well as their assurance that it was represented accurately. We made a deal on the phone and drove 300 miles to close the purchase on the truck only to find out that the truck had issues that were not disclosed. Not only worked with Greg the salesman but his manager Ryan to make sure that it would be ready for pickup once we arrived only to find out that what they had told us was totally misleading. This is the kind of experience that gives car salesmen a bad reputation. Don't do business with these guys!! More
by ventureproperties
Employees Worked With
salesman/Greg sales manager/Ryan
October 26, 2021
16 hours agoNEWgood afternoonthis dealership is a waste 16 hours agoNEW good afternoon this dealership is a waste of your time in my experience. let me explain. 1. i showed up with the stock number of th 16 hours agoNEW good afternoon this dealership is a waste of your time in my experience. let me explain. 1. i showed up with the stock number of the vehicle and asked if it was available and was told yes it is then came the bait and switch and not a good one if i might add they sale price was $31,542 stock number DT154082 the exact same vehicle with same option and color they told me was 33542 stock number DT 153339. 2. i told them i did not want the paint protection and gps tracker and they said and i quote " we cant take it off it has already been done " strange since this is a new truck there was a stain on the seat that they applied protection to and the foam tape left over from dealership they got it from was still on the tailgate and the truck was overall filthy so NO THE PAINT AND SEAT PROTECTION HAD NOT BEEN DONE . 3. there were parts missing off the engine ( HEMI engine cover) 4. the sales manager claimed to be a Marine veteran but did not even know what a hospital corpsman was. I WOULD AVOID THIS PLACE AT ALL COST. my opinion thank you for wasting my time More
by qcinsp39
Employees Worked With
Victor,valdez
September 16, 2021
Incredibly awesome Service Team. Odd issue with electrical happening in my Ram 1500, Jose Castillo, Service Technician, not only fixed it; he even share details on what caused it, how he fixed, and electrical happening in my Ram 1500, Jose Castillo, Service Technician, not only fixed it; he even share details on what caused it, how he fixed, and even though my Service guy was out, directed me to someone who could get me out of the dealership faster. I can't give enough recommendations. I'm not taking the truck anywhere else. They're pretty awesome. More
by J-Goff
Employees Worked With
Olly, Jose
September 02, 2021
I had a horrible experience at this location, I mistakenly threw the water bottle in trash and I was treated very badly by the manager . I did not purposely did that but the way he took it was not mistakenly threw the water bottle in trash and I was treated very badly by the manager . I did not purposely did that but the way he took it was not good. I had my family with me and he used bad words will I was leaving the premises. Don’t give your business to these people. More
by smuali786
Employees Worked With
Dwayne Daniels
July 27, 2021
Went Saturday for oil change, tire rotation and car wash and noticed when I got home that there was water inside my driver side headlights I called right away which they were already gone. A lady at the dea and noticed when I got home that there was water inside my driver side headlights I called right away which they were already gone. A lady at the dealership said she called the service director who said she would call me Monday morning never received a call I had to call and leave another message and the service department said they would escalate the matter. This is the last time I go there just the time before I asked for a quote on blinker bulbs they did it anyways and decided they would charge me for it. So sad they just want to sell you the car then when you need there help no ones to be found. And to add they called today asking if I had warranty on the car the car is a 2020 and had no damage prior to dropping the car off after it got serviced it had damage and they said it wasn’t because of that but yet they take a video prior for what reason then? More
by neginm143
Employees Worked With
Maggie prokos
