Northwest Chrysler Jeep Dodge - Texas

Brought in my 2022 Ram 2500 with 20k miles on it for some warranty work. NCJDR wanted $200 per issue to diagnose and determine if the issues were covered under warranty. ITS WAS A YEAR AND A HALF OLD WITH 20 warranty work. NCJDR wanted $200 per issue to diagnose and determine if the issues were covered under warranty. ITS WAS A YEAR AND A HALF OLD WITH 20K MILES.....WHAT IS NOT UNDER WARRANTY!?!?!? More

Waited 3 hours to get an oil change with an appt! Rep left without letting me know until I got up and asked!!!!! Horrible Rep left without letting me know until I got up and asked!!!!! Horrible More

I appreciated the communication from my seevice rep in the process of my service appointment from start to finish. the process of my service appointment from start to finish. More

Scheduled an oil change and tire rotation. was in and out in about an hour. Good service. was in and out in about an hour. Good service. More

Very thorough. Everybody helped within the approval process. This was my second purchase at this dealership. Everybody helped within the approval process. This was my second purchase at this dealership. More

DEALERSHIP was ok, but the service seemed, scattered and unprofessional. Very unprofessional not very knowledgeable. unprofessional. Very unprofessional not very knowledgeable. More

I had a battery issue early one morning with a number of meetings scheduled that day and Jose quickly diagnosed the issue and was able to get my vehicle in and out still allowing me to meet my schedule for meetings scheduled that day and Jose quickly diagnosed the issue and was able to get my vehicle in and out still allowing me to meet my schedule for the day. Great job Team!!!!!! More

I had a great experience at Dodge! Didn't even plan to purchase a car that day but the sales and finance team made me feel so comfortable that I ended up making a great decision! Kudos Didn't even plan to purchase a car that day but the sales and finance team made me feel so comfortable that I ended up making a great decision! Kudos to Carole! More

Brindan un excelente servicio a los clientes,,son muy profesionales,,,tratan excelente a los clientes profesionales,,,tratan excelente a los clientes More

Jannell was great! All work was done as promised. Will definitely return for all repairs All work was done as promised. Will definitely return for all repairs More