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Northwest Chrysler Jeep Dodge - Texas

Houston, TX

4.3
1,072 Reviews

19616 Northwest Freeway

Houston, TX

77065

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Showing 1,072 reviews

December 13, 2023

Great service, service advisor really listened and provided great communication. Work was done ahead of schedule - great experience! More

by txdad2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser (service advisor)
December 13, 2023

They never fix my truck. I was told that they were going to be in touch with me and they never did to fix it More

by marvinmolina952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repairs department
December 11, 2023

Every one was very helpful and knowledgeable. They in fact met my payment goals. John Navarro was very professional . More

by janthony.andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Navarro
December 11, 2023

Very nice… I really like the coffee bar. There are plenty of work stations where I can sit and do my work while I wait for my vehicle to be serviced More

by abhargrove06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
December 11, 2023

I'm absolutely infuriated. I can't get anyone to respond or answer me except my sales person Joshua in regards to my vehicle. I didn't pay 100k for a vehicle to sit in service More

by awoww19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple emplotyees
December 10, 2023

This dealership was extremely helpful and quick! After coming from a dealership that gave me a hard time, this dealership got me in and out being straight forward! More

by cford122201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Moe
December 10, 2023

Had great service and quality service , might have faced some struggles, but ended up being solved and well handled. More

by hikas95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
December 10, 2023

Clean facility very prompt curtious staff comfortable atmosphere was able yo relax while i was there More

by abigdaddy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bagley
December 10, 2023

Service agent was nice, but i felt having to keep my car for several days for a major Service is to long without a loaner car. More

by ciers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 09, 2023

It felt really comfortable there. Very good service. No pressure from anyone. Friendly staff. Great experience. More

by johnmack1980.jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yonatan Arrage, Carole Alomepe, Doug Archibong, Marco Aguilar
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