Northwest Chrysler Jeep Dodge - Texas

We lost $2k a day in production while y’all kept our truck for a month and a half. Communication was horrible and we were lied to on several occasions by Mary in the service department. We will no longe truck for a month and a half. Communication was horrible and we were lied to on several occasions by Mary in the service department. We will no longer use this service location due to the lies and service received from Mary. More

Always phenomenal customer service every time I go here. Quick turn around and reliable mechanics Quick turn around and reliable mechanics More

Great service, service advisor really listened and provided great communication. Work was done ahead of schedule - great experience! provided great communication. Work was done ahead of schedule - great experience! More

They never fix my truck. I was told that they were going to be in touch with me and they never did to fix it I was told that they were going to be in touch with me and they never did to fix it More

Every one was very helpful and knowledgeable. They in fact met my payment goals. John Navarro was very professional . They in fact met my payment goals. John Navarro was very professional . More

Very nice… I really like the coffee bar. There are plenty of work stations where I can sit and do my work while I wait for my vehicle to be serviced There are plenty of work stations where I can sit and do my work while I wait for my vehicle to be serviced More

I'm absolutely infuriated. I can't get anyone to respond or answer me except my sales person Joshua in regards to my vehicle. I didn't pay 100k for a vehicle to sit in service I can't get anyone to respond or answer me except my sales person Joshua in regards to my vehicle. I didn't pay 100k for a vehicle to sit in service for 3 weeks with nothing being done to it More

This dealership was extremely helpful and quick! After coming from a dealership that gave me a hard time, this dealership got me in and out being straight forward! After coming from a dealership that gave me a hard time, this dealership got me in and out being straight forward! More

Had great service and quality service , might have faced some struggles, but ended up being solved and well handled. some struggles, but ended up being solved and well handled. More

Clean facility very prompt curtious staff comfortable atmosphere was able yo relax while i was there atmosphere was able yo relax while i was there More